Summary
Overview
Work History
Education
Skills
Timeline
Generic

Carlos Vazquez-Davila

San Juan

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Experienced Quick Lupe with over 12 years of experience in Automotive. Excellent reputation for resolving problems and improving customer satisfaction. Dedicated Automotive professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Reliable employee seeking Quick Lupe position. Offering excellent communication and good judgment. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Quick Lupe position. Ready to help team achieve company goals. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.

Overview

12
12
years of professional experience

Work History

Cleaning Maintenance

Sorriso Inc
07.2022 - Current
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Developed and maintained courteous and effective working relationships.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Served customers and followed outlined steps of service.
  • Identified issues, analyzed information and provided solutions to problems.
  • Resolved problems, improved operations and provided exceptional service.
  • Improved operations through consistent hard work and dedication.
  • Exceeded goals through effective task prioritization and great work ethic.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Used coordination and planning skills to achieve results according to schedule.
  • Participated in team-building activities to enhance working relationships.

Quick Lube Technician

Autos Vega
01.2019 - 09.2021
  • Kept shop areas neat, clean and free of safety hazards.
  • Topped off fluids in vehicle engines to lubricate, protect and cool engine.
  • Conducted safety checks for leaks to repair damage on undercarriage of vehicles.
  • Inspected vehicles to determine need for changing oils and filters and provided feedback to customers.
  • Applied lubricants to moving parts of vehicle engines to prevent premature engine wear.
  • Greeted customers and answered questions about oil changes and other services.
  • Checked fluids, tires, brakes and other systems as part inspection.
  • Worked alone or in team-based systems to complete up to 15 oil changes each day.
  • Suggested additional services to customers in order to meet upsell goals.
  • Utilized electronic tools to locate and correct malfunctions such as wheel bearings issues and ignition problems.
  • Engaged in customer follow-up phone calls to promote quality and consumer satisfaction.
  • Organized and regulated shop inventory to minimize waste, decreasing.
  • Completed fluid checks on automobiles.
  • Vacuumed interior of vehicles and washed exterior windows to boost customer satisfaction.
  • Used Equipment to dismount and mount tires to perform air checks, rotations and rebalances.
  • Performed tire rotations and recommended necessary tire replacements to promote tire functionality and vehicle safety.
  • Installed wiper blades and headlamps and confirmed items' functionality to promote safe vehicle operation.
  • Assisted other lube technicians and mechanics in vehicle diagnostic and repair work to enable timely completion of service tickets.
  • Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
  • Cleaned automotive service bays and removed debris to promote organized work environment.
  • Removed trip hazards and other obstacles to maintain safe vehicle service work environment.
  • Educated customers on vehicle systems operation and recommended regular maintenance schedules to promote optimal vehicle functionality.
  • Mounted and balanced tires to promote even wear and decrease on-the-road safety hazards.
  • Recommended automotive services and repairs to promote good vehicle operation and enhance road safety.
  • Attended in-house training courses and webinars to learn about vehicle electrical system, brakes, and diagnostic and repair techniques.
  • Conducted vehicle inspections and recorded results in database to comply with PR vehicle inspection requirements.
  • Learned to perform vehicle alignments and diagnose and repair suspension malfunctions to expand automotive services skill set.

Quick Lube Technician

WALMART
03.2016 - 05.2018

Quick Lube Technician

Triangle Honda 65 inf
06.2010 - 01.2016

Quick Lube Technician

Gema Corp. Texaco
07.2009 - 06.2010

Education

Technical - Automotive Mechanics

Mech-Tech
Caguas, Puerto Rico
05.2009

Skills

  • Maintenance Documentation
  • Preventative Maintenance
  • Cavity Maintenance
  • Maintenance Requests
  • Oil Changes
  • Automotive Maintenance
  • Fluid Checks
  • Diagnostic Procedures
  • Brakes and Tires
  • Maintenance Requirements
  • Vehicle Inspection and Maintenance
  • Tire Rotations
  • Critical Thinking
  • Grease Guns
  • Inventorying Expertise
  • Test Tools
  • Automobile Repair
  • Owner Maintenance Instruction
  • Coolant Flushes
  • Belt Inspection
  • Mechanical Troubleshooting
  • Labor Tracking
  • Safety Monitoring
  • Safe Vehicle Operations
  • Attention to Detail
  • Dependable and Responsible
  • Fuel Injection Servicing
  • Service Tickets
  • AC Tune-Up
  • Tire Damage Repair
  • Hydraulic System Repair
  • Fluid Replacement
  • Customer Service
  • Repair Brake Systems
  • Hybrid and Electric Vehicle Service
  • Emissions Inspection
  • Factory Maintenance
  • Washing Windows
  • Fault Diagnostics
  • Vehicle Alignment
  • Customer Relations
  • Corrective Maintenance
  • Warranty Service
  • Body Panel Repair
  • Training Classes
  • Spanish Fluency
  • Prepare Estimates
  • Work Area Cleanliness
  • Computerized Diagnostics
  • Estimate Repair Costs
  • Labor Costs
  • Scheduled Maintenance Planning
  • Vehicle Operation and Assessment
  • Verbal and Written Communication
  • Bay Maintenance
  • Workstation Maintenance

Timeline

Cleaning Maintenance

Sorriso Inc
07.2022 - Current

Quick Lube Technician

Autos Vega
01.2019 - 09.2021

Quick Lube Technician

WALMART
03.2016 - 05.2018

Quick Lube Technician

Triangle Honda 65 inf
06.2010 - 01.2016

Quick Lube Technician

Gema Corp. Texaco
07.2009 - 06.2010

Technical - Automotive Mechanics

Mech-Tech
Carlos Vazquez-Davila