Carlos J Ortiz González
Caguas
Summary
Dynamic Operations Manager with a proven track record at Executive Painting and Maintenance Inc., adept at recruitment strategies and team leadership. Successfully directed over 75 personnel, enhancing operational efficiency and compliance. Skilled in vendor negotiation and data analysis, driving significant improvements in client retention and sales growth.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Operation Manager
Executive Painting and Maintenance Inc.
04.2025 - Current
- Directed recruitment, coordination, and oversight of 75+ cleaning and maintenance personnel in commercial and industrial facilities across Puerto Rico.
Administrator
Bloom Cannabis LLC
06.2023 - 02.2025
- Managed two dispensaries by analyzing customer needs and market trends, adjusting sales strategies accordingly.
- Led a team of 10 employees to cultivate optimal teamwork dynamics across both locations.
- Ensured compliance with state agencies and Health Department regulations and standards.
- Developed negotiation skills to foster strong relationships with vendors, suppliers, and clients, boosting client retention and sales growth.
Administrator
Executive Painting and Maintenance Inc.
01.2019 - 09.2023
- Coordinated and supervised over 75 cleaning and maintenance staff across commercial and industrial buildings in Puerto Rico.
- Managed entire billing processes and payroll operations to ensure accurate financial reporting.
Service provider
Learning Alliances LLC
08.2022 - 05.2023
- Conducted professional development workshops for teaching staff in Puerto Rico's Department of Education.
- Delivered socio-emotional lessons to enhance student well-being.
Education
M.A - Rehabilitation Counseling
University of Puerto Rico
Río Piedras, Puerto Rico12.2021
B.A. - General Psychology
Universidad de Puerto Rico
Cayey, Puerto Rico05.2017
Skills
- Recruitment strategies
- Project management
- Microsoft Office Suite
- Video conferencing tools
- Google Workspace applications
- Financial software proficiency
- Team leadership
- Data analysis techniques
- Research methodologies
- Business-to-business communication
Training And License
- 07/01/22, Department of Health of Puerto Rico Counselor License
- 02/01/21, Disaster Mental Health
- 09/01/20, Mental Health First Aid
Academic Preparation
- 08/01/18, 12/31/21, M.A Rehabilitation Counseling, University of Puerto Rico, Río Piedras Campus
- 08/01/12, 05/31/17, B.A. General Psychology, Universidad de Puerto Rico, recinto de Cayey
Certification
- Puerto Rico's Health Department Counselor License
- Disaster Mental Health
- Mental Health First Aid
Languages
Spanish
First Language
English
Advanced (C1)
C1
Timeline
Operation Manager
Executive Painting and Maintenance Inc.
04.2025 - Current
Administrator
Bloom Cannabis LLC
06.2023 - 02.2025
Service provider
Learning Alliances LLC
08.2022 - 05.2023
Administrator
Executive Painting and Maintenance Inc.
01.2019 - 09.2023
M.A - Rehabilitation Counseling
University of Puerto Rico
B.A. - General Psychology
Universidad de Puerto Rico