Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Carlos M. De La Torre-Ugarte

San Juan

Summary

System Developer Professional with more than 15 years of experience in the technology industry. Possesses a positive outlook and enjoys identifying ways to make something work rather than reasons not to try. Efficient analytical, problem-solving, tester and multitasking skills. Excellent negotiator, communication and organization skills. Skilled with Oracle, MySQL, C++, Python, and Perl. Self-starter, highly motivated. Able to make difficult decisions in stressful situations and deliver results in the expected timeframe with under minimum supervision. Enjoys participating in teamwork. Fully bilingual in English and Spanish.

Experienced with creating scalable and efficient software applications. Utilizes innovative approaches and proven methods to solve complex technical challenges. Track record of fostering team collaboration and delivering high-quality software solutions.

Overview

29
29
years of professional experience
1
1
Certification

Work History

Associate Professor

Polytechnic University of Puerto Rico
08.1997 - Current
  • Teach undergraduates Computer Programming I/II (C++), Computer Programming Laboratory I/II (C++) and Advanced Programming (Java, C#, and Python, Android).
  • Courses continue the development of the students’ skills in algorithm programming using the object oriented paradigm. It emphasizes dynamic memory allocation, composition, inheritance, templates, exception handling, and file and streams processing.
  • Provide the essential skills in computer concepts such as: software, hardware and implementations of different techniques in programming languages such as use cases, graphic user interface (GUI).
  • Accomplishments
  • Composed recommendation letters for undergraduate students for summer internship jobs resulting in the students being hired.

Senior Software Developer

Rocketgate LLC
07.2017 - 04.2025
  • Mission Control (Front-End) & Gateway (Back-End)
  • Technologies: ColdFusion, Java, GitLab, Jira, Confluence, Docker, SDLC, Strategy Pattern
  • Contributed to the development of both the front-end (Mission Control) built in ColdFusion and the back-end (Gateway) built in Java.
  • Led the design and implementation of chargeback processing workflows in the back-end, handling data inputs via file uploads and real-time URL-based streaming.
  • Collaborated with the Mission Support team to provide technical assistance and ensure operational continuity.
  • Spearheaded the refactoring of the chargeback management module using the Strategy design pattern, enhancing system modularity and maintainability.
  • Worked within a structured Software Development Lifecycle (SDLC), using GitLab for version control, code reviews, and CI/CD pipelines.
  • Story creations on JIRA using Agile Scrum methodologies.
  • Accomplishments
  • Developed the LinkBuilder, a tool that generates Rocketgate’s Point of Sale (POS) implementations in multiple programming languages, including Python, Pascal, Kotlin, Ruby, and Rust.
  • Created comprehensive documentation for the chargeback workflow, detailing each stage of the process to ensure clarity, maintainability, and ease of onboarding for new team members.

Technical Consultant

MM Consulting Services
02.2015 - 07.2017
  • Handle issues in ksh, Perl and AWK scripting languages in Red Hat Linux and UNIX OS.
  • Responsible for HP Internet Usage Manager (HPIUM) application in the client site.
  • Assisted in developing technical specifications for several large productions.
  • Assist the appointed client in design and deployment collectors to HPIUM application.
  • Provided end user support for HPIUM application.
  • Investigate phone numbers from platform into HPIUM application.
  • Troubleshoot Java Stack Trace Analysis in HPIUM application.
  • Accomplishments
  • Generate reports showing the files that went wrong on all 4 servers, using ksh, Perl and Java SE to send them by email.
  • Elaborate the logistics to move the directories that find aged to the servers of backups using shell script.

Senior Applications Programmer

McConnell Valdés LLC
05.2004 - 10.2014
  • Responsible of all designs, implementation and deployment of the firm’s applications.
  • Prepared user manuals and auditor and test all the developed applications.
  • Developed and supported client/server systems for information management needs by all departments.
  • Support billing, accounting and human resources applications like Thompson Elite Enterprise, Arcs 6.8, Sage Abra, among others.
  • Charge of monitor all applications related to Oracle Intranet Portal, Kronos, Eureka, Thompson Elite Enterprise, Sage Abra.
  • Accomplishments
  • Improved a database-driven intranet which allowed employees to access allowances and applications related information in a timely manner. Developed in Oracle Portal and HTML using Oracle as database.
  • Implemented a cost reduction project for accounting and messaging area which reduced the time and paper for the payroll of employees. Developed in Oracle Portal and HTML using Korn shell scripting, DBF and Oracle as database.
  • Designed and developed a GUI for Electronic Billing Interface system which prepared Ledes 1998 file for electronic billing. Developed using Java SE for flexibility in graphic user interface. Tomcat was used for deployment and Java Web Start for installation. The IDE used was NetBeans 6.
  • Make reports using Microsoft Excel. Developed macros using VBA and connecting to Microsoft SQL Server 2005. Also was developed procedures and functions for Microsoft SQL Server 2005.
  • Published in Web architecture an evaluation for hourly employees using PHP and HTML as development tools and MySQL for the database.
  • Participated in a project of Electronic Content Management (ECM) development using Visual Basic.NET.

Systems Administrator/Programmer

Daewoo Motor of Puerto Rico, Inc.
04.2000 - 05.2004
  • Planned, lead requirements definition, system conceptualization, designed efforts, implementation, test and startup phases.
  • Integrated strategic or operational projects conceived and specified to conform and comply with all applicable corporate and company standards.
  • Defined work plans, resource allocation, tasks, critical path, priorities and project timetable.

System Integrator

Blue Cross of Puerto Rico, Inc.
06.1996 - 04.2000
  • Accomplishments
  • PECA was my first big project programming with Visual Fox Pro for the GUI and database.
  • After PECA all the applications were developed with Power Builder and Oracle as database.
  • Developed a credit entry intranet system using ASP (server side) and HTML/vbscript (client side).

Education

Master of Engineering - Computer Engineering

Polytechnic University of Puerto Rico
San Juan, PR

Credits towards a degree in Master - Gerencia de Sistemas

Universidad del Sagrado Corazón
San Juan, PR

BS - Electrical Engineering

Polytechnic University of Puerto Rico
San Juan, PR

Skills

  • Computer Languages and Programming Environments: Visual BasicNet, ASPNet, C/C, C#, Visual Studio, Python, PyCharm, Android Studio, ColdFusion
  • Java/IDE: Java SE, Java EE, JSP, JSF, JPA, JUnit, JAX-WS, RESTful WS, NetBeans, Eclipse, IntelliJ, Jakarta, Maven, Primefaces
  • Computer Database/IDE: Oracle, Microsoft SQL Server, MySQL, MySQL Workbench, Informix, SQL Developer, DataGrip, Oracle Designer, PL/SQL
  • Operating Systems: Microsoft Windows (10, 11), UNIX, Linux
  • Web and Programming Environments: Ant, Tomcat, HTML, PHP, Perl, JavaScript, scripting languages, Apache HTTP Server
  • Other tools: Confluence, Jenkins, Docker, Elastic, Git, Jira, Office 365, ChatGPT
  • Refactoring techniques
  • Security best practices
  • Advanced debugging

Certification

  • Implications of Artificial Intelligence for Educators Workshop - May 2 - 3

Languages

English
Upper intermediate (B2)
Spanish
Advanced (C1)

Timeline

Senior Software Developer

Rocketgate LLC
07.2017 - 04.2025

Technical Consultant

MM Consulting Services
02.2015 - 07.2017

Senior Applications Programmer

McConnell Valdés LLC
05.2004 - 10.2014

Systems Administrator/Programmer

Daewoo Motor of Puerto Rico, Inc.
04.2000 - 05.2004

Associate Professor

Polytechnic University of Puerto Rico
08.1997 - Current

System Integrator

Blue Cross of Puerto Rico, Inc.
06.1996 - 04.2000

Credits towards a degree in Master - Gerencia de Sistemas

Universidad del Sagrado Corazón

BS - Electrical Engineering

Polytechnic University of Puerto Rico

Master of Engineering - Computer Engineering

Polytechnic University of Puerto Rico

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Carlos M. De La Torre-Ugarte