Summary
Work History
Education
Skills
Languages
Timeline
Generic

Carmen Candelaria-Peña

San Juan

Summary

Dynamic legal professional with extensive experience at the State Insurance Fund of Puerto Rico, excelling in legal research and analysis. Proven ability to mediate disputes and deliver empathetic communication, ensuring client satisfaction while achieving favorable outcomes in complex disability claims. Committed to upholding high standards of service and compliance.

Work History

Lawyer

State Insurance Fund of Puerto Rico

Reviewed , studied and litigated disability claims.

Passenger Service Agent

Eastern Airlines
  • Maintained up-to-date knowledge of airline policies and procedures to provide top-quality service.
  • Resolved passenger issues with empathetic communication and effective problem-solving techniques.
  • Assisted passengers with check-in and boarding processes, enforcing compliance with airline policies.
  • Delivered excellent customer service under high-pressure situations while maintaining a calm demeanor throughout daily operations.

Education

Masters Degree In Law - Law

Catholic University of Puerto Rico Law School
Ponce
05.1993

Juris Doctor -

Inter American Law School
San Juan
1983

Bachelor - Social Sciences

University of Puerto Rico
San Juan
1973

Skills

  • Legal research
  • Legal analysis
  • Legal drafting
  • Mediation

Languages

English
Bilingual or Proficient (C2)
Spanish
Bilingual or Proficient (C2)
German
Intermediate (B1)

Timeline

Lawyer

State Insurance Fund of Puerto Rico

Passenger Service Agent

Eastern Airlines

Masters Degree In Law - Law

Catholic University of Puerto Rico Law School

Juris Doctor -

Inter American Law School

Bachelor - Social Sciences

University of Puerto Rico
Carmen Candelaria-Peña