Carmen Rodriguez
Juana Diaz
Summary
Driven culinary professional with a proven track record at Disney Co., enhancing employee morale and exceeding customer expectations. Expert in food preparation and creativity in cooking, coupled with exceptional customer service and communication skills. Demonstrates strong leadership in training staff and managing financial operations, showcasing a continuous learning attitude and excellence in multitasking.
Overview
19
19
years of professional experience
Work History
1st Cook
Disney Co.
Lake Buena Vista
03.2020 - 08.2024
- Increased employee morale by fostering a positive work environment and providing constructive feedback for continuous improvement.
Catering Business Owner
Self
Juana Diaz, PR
09.2005 - 09.2017
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
- Established strong customer relationships through excellent communication and attentive service.
Education
2 Years - Biology
UPR Rio Piedras
San Juan, PRSkills
- Training New Staff
- Food Preparation
- Knife Skills
- Creativity in Cooking
- Continuous Learning Attitude
- Customer Service
- Problem-Solving
- Time Management
- Multitasking and Organization
- Works Well Under Pressure
- Excellent Communication
- Team Collaboration
Languages
Spanish
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Timeline
1st Cook
Disney Co.
03.2020 - 08.2024
Catering Business Owner
Self
09.2005 - 09.2017
2 Years - Biology
UPR Rio Piedras