Selfless, with strong talents in planning and executing daily activities while encouraging others. A problem solver who can readily adapt to change, works independently and as a team to exceed expectations. Able to juggle multiple priorities and meet tight deadlines without compromising quality. Outstanding people skills and react calmly to emergency situations.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
PBX Operator
JFL Hospital
Maintaine a high level of professionalism while answering the telephone in a curteous manner, giving information to satisfy the caller whenever possible.
Enhanced communication between departments by promptly transferring calls and providing accurate information.
Announces, and records activities such as fire alarms, and other emergency codes.
Uses some discretion in dispensing routine information or directs person to employees assigned to specific programs, while ensuring compliance with HIPPA laws
Performs miscellaneous job-related duties as assigned.
Recreational Leader II
Sports Park and Recreation
CHRISTIANSTED , St.Croix
03.2022 - Current
Plan and evaluate recreation and athletic programs with recreation director to support community.
Kept athletic and games equipment and facilities organized and maintained.
Prepares and issues necessary equipment to persons participating in activities.
Gives information to the public concerning available recreational programs schedules, and the use of the recreation area.
Designed enjoyable and innovative customized training programs based upon fitness goals.
Researched, planned and organized mentally stimulating activities for individuals between ages of 50 and 81.
Officiates at athletic contests and other games and maintains discipline and good sportsmanship among participants and spectators.
Activity Director
La Fitness
03.2015 - 02.2021
Supervise a team of 120 Aerobics instructors.
Facilitated a wide variety of activities to stimulate interest, involvement and engagement of clients.
Supervised Activities Assistant and conducted performance evaluations
Aerobics Instructor.
Review aerobics class check-ins for all classes taught throughout all Connecticut. locations, Massachusetts and Rhode Island.
Confirm all classes have an assigned instructor.
Conduct phone interviews and in person auditions.
Complete New hire paperwork.
Daily Filing, Emailing, photocopying, Data entry.
Instruct 8 aerobics classes weekly.
Carried out high quality work with little to no oversight.
Customer Service/Special Order Associate
Buy Buy Baby
03.2015 - 12.2017
Managed over 50 calls per day
Process special order furniture and glider rocker with orders.
Place purchase orders with vendors.
Complete and maintain customer paperwork. Computer and hard copy.
Direct communication with vendors and customers via email and telephone for status updates.
Problem solve to provide resolutions for any issues.
Direct communication with District Management for specific processes.
Work directly with Shipping and Receiving department.
Inventory adjustments.
Filing, faxing and general office duties.
Skills
Office Management
Administration
Event Management
Calendaring
Front-Desk Reception
Executive Support
Travel Coordination
MS Word
MS Excel
MS PowerPoint
MS Outlook
Certification
High School Diploma: National External Diploma Program - June 2021
Certified contact tracing: A training for Covid-19 contact tracing, ASTHO - June 1 2020
Certified Fitness instructor , Fitour - August 2017
Certified , Microsoft Office 2010 - September 2013
Certified Book-keeping, Lehman College - March 2002-June 2002