Charlie Negrón Rodríguez
Bayamón
Summary
Offering 17 years of experience in the Pharmacy Field and offering 14 years in different leadership roles optimizing operational efficiencies and driving strategic development initiatives for diverse pharmaceutical settings. Profficient in overseeing pharmacy operations to ensure seamless workflow and compliance with industry standards. Proven track record of implementing effective strategies to enhance processes and achieve operational excellence across multiple pharmacy locations. Demonstrated ability to lead and mentor teams toward delivering exceptional pharmacy services in alignment with organizational goals.
Overview
17
17
years of professional experience
Work History
Community Pharmacy Manager
CVS Pharmacy
10.2016 - Current
- List 5 - 6 of your most relevant duties and responsibilities in bullet points.
- Continuously updated professional knowledge to stay current on industry trends and best practices.
- Ensured compliance with federal and state regulations, maintaining accurate records and documentation.
- Developed strong relationships with patients, establishing trust through open communication and expert advice.
- Mentored pharmacy staff, fostering a supportive and cohesive team environment.
- Improved workflow efficiency via regular review of policies/procedures and implementation of process improvements.
- Administered wide range of immunization and contraception options in alignment with individual needs.
Community Pharmacy Manager
CVS Pharmacy
08.2014 - 10.2016
- Continuously updated professional knowledge to stay current on industry trends and best practices.
- Ensured compliance with federal and state regulations, maintaining accurate records and documentation.
- Implemented inventory management strategies to reduce waste and maintain optimal stock levels.
- Mentored pharmacy staff, fostering a supportive and cohesive team environment.
- Administered wide range of immunization and contraception options in alignment with individual needs.
- Closely monitored department performance metrics.
Community Pharmacy Manager
CVS Pharmacy
08.2012 - 08.2014
- Continuously updated professional knowledge to stay current on industry trends and best practices.
- Ensured compliance with federal and state regulations, maintaining accurate records and documentation.
- Coordinated efficient work schedules for all employees, optimizing productivity while minimizing labor costs.
- Enhanced patient satisfaction by providing personalized pharmaceutical care and counseling.
- Increased prescription volume by cultivating relationships with local prescribers through outreach efforts.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Supervised and coached team of pharmacy technicians and trainees.
Community Pharmacy Manager
CVS Pharmacy
06.2011 - 08.2012
- Continuously updated professional knowledge to stay current on industry trends and best practices.
- Ensured compliance with federal and state regulations, maintaining accurate records and documentation.
- Maintained a clean, organized pharmacy environment conducive to exceptional customer service experiences.
- Fostered a culture of excellence within the pharmacy team through ongoing coaching/support and performance-based recognition.
- Achieved and maintained top customer satisfaction and retention by cultivating productive relationships with patients.
- Managed drug and supply inventories.
Pharmacist Supervisor PCC
Walgreens
02.2010 - 06.2011
- Worked with our manager in order to develop our SOP's and make our program efficient in order to roll it too other states.
- Provided mentorship to our 80 pharmacists by managing call volume and average call time.
- Managed schedules and listened to recalled calls in order to be able to give feedback to our pharmacist in the phones.
Costumer Service Pharmacist
Walgreens
02.2009 - 02.2010
- Managed high volume of calls daily while maintaining excellent customer service and attention to patient needs.
- Reviewed prescription to confirm appropriate selection of drug, dose and check for interactions with other medications.
- Educated patients about possible drug interactions and gave special administration instructions.
- Educated patients on medication, tools and equipment to promote patient-centered care and increase adherence to treatment.
Pharmacist
Walgreens
10.2007 - 02.2009
- Worked as an overnight pharmacist then as a floater and then as a staff pharmacist in this time.
- Reviewed prescription to confirm appropriate selection of drug, dose and check for interactions with other medications.
- Educated patients about possible drug interactions and gave special administration instructions.
- Counseled customers on medications, appropriate dosage and potential side effects.
Education
Doctor of Pharmacy - Pharmacy
Nova Southeastern University
Fort Lauderdale, FL05.2007
Pre Pharmacy - Biology And Chemistry
Universidad De Puerto Rico Recinto De Bayamón.
Bayamón, Puerto Rico05.2003
Skills
- Demonstrated distinct leadership skills by consistently being elected Class President throughout the four-year tenure, overseeing essential team-building activities, program initiatives, and engaging proactively with university staff members to enhance academic experiences and student welfare
- Drove operational excellence at Walgreens and CVS Pharmacy by leveraging pharmacy expertise gained from Pharmacy studies at Universidad de Puerto Rico and completing a Doctor's Degree in Pharmacy in a commendable seven years at Nova Southeastern University
- Captained the conversion of a target pharmacy to a CVS pharmacy in Portland, guiding the team through the transition, facilitating task comprehension, and providing crucial feedback during the shift to a new operating system
- Spearheaded the successful launch of three new stores as Pharmacy Manager, achieving operational excellence at each location
- Notably, revitalized a declining pharmacy in Bayamon to reclaim the number 1 spot in prescriptions within the district after the opening of nearby competitors
- Drove initiatives to tailor services at Condado store to address unique needs, introducing delivery services with a streamlined process, and implementing a drive-thru service within space limitations to enhance customer experience
- Managed the Flagship store in San Patricio since 2016, steering consistent growth in prescription volume and attaining financial targets for six consecutive years
- Finished CVS Emergent Leader Program that I participated for 6 years
- Was selected as the Pharmacist to run Covid's Vaccination Initiative in Puerto Rico for CVS; Immunizing around 200 patients per day in centers and in our stores
- Organized our door vaccination clinics for more than 6 years
Languages
Spanish
Native language
English
Proficient
C2
Accomplishments
Preceptor of The Year / CVS Pharmacy
Paragon Award Winner / Pharmacist of the Year / CVS Pharmacy / 2023
Timeline
Community Pharmacy Manager
CVS Pharmacy
10.2016 - Current
Community Pharmacy Manager
CVS Pharmacy
08.2014 - 10.2016
Community Pharmacy Manager
CVS Pharmacy
08.2012 - 08.2014
Community Pharmacy Manager
CVS Pharmacy
06.2011 - 08.2012
Pharmacist Supervisor PCC
Walgreens
02.2010 - 06.2011
Costumer Service Pharmacist
Walgreens
02.2009 - 02.2010
Pharmacist
Walgreens
10.2007 - 02.2009
Doctor of Pharmacy - Pharmacy
Nova Southeastern University
Pre Pharmacy - Biology And Chemistry
Universidad De Puerto Rico Recinto De Bayamón.
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