Charlie Silva
Peñuelas
Summary
Thrived in fast-paced environment, developing exceptional communication and negotiation skills. Proven ability to understand customer needs and deliver tailored solutions. Seeking to transition into new field where these skills can drive meaningful impact.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Welding Apprentice
Kunami ENT
03.2025 - Current
- Operated welding equipment to complete fabrication tasks efficiently and accurately.
- Maintained safety standards by adhering to all regulations and protocols on site.
- Participated in training sessions for new apprentices, promoting knowledge-sharing and skill development.
Restaurant Waiter
Willie's Bar & Restaurant
09.2022 - 03.2025
- Provided exceptional customer service to enhance dining experience.
- Maintained cleanliness and organization of dining area for optimal guest satisfaction.
- Adapted quickly to high-pressure situations during peak hours.
Salesperson
Cutco Cutlery
11.2021 - 06.2022
- Executed sales strategies to achieve quarterly targets and increase store revenue.
- Developed strong customer relationships to enhance satisfaction and drive repeat business.
- Analyzed customer feedback to identify trends and improve service quality.
Education
High School Diploma -
Escuela Josefa Velez Bauza
Peñuelas Bachelor - Business Administration
Ana G Mendez
07.2027
Skills
- Customer service
- Relationship building
- Customer care
- Customer engagement
- Sales process
- Sales management
- Sales presentations
- Strong multitasking
- Attention to detail
Certification
- Customer support Training - 40 hours
- Industrial welding Training ( SMAW, 1F, 2F,3F & 4F cordons, “T” joint, E6013, Welding, Handling electrical and hand tools ) Training - 30 Contact hours
Languages
English
Bilingual or Proficient (C2)
Timeline
Welding Apprentice
Kunami ENT
03.2025 - Current
Restaurant Waiter
Willie's Bar & Restaurant
09.2022 - 03.2025
Salesperson
Cutco Cutlery
11.2021 - 06.2022
High School Diploma -
Escuela Josefa Velez Bauza
Bachelor - Business Administration
Ana G Mendez