Summary
Overview
Work History
Education
Timeline
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Christian Cochran

Bayamón

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

7
7
years of professional experience

Work History

Cage Cashier

Casino Metro
09.2022 - Current
  • Processed various cash transactions and answered gaming customer questions.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Enforced company standard operating procedures, gaming regulations, and Title 31 compliance.
  • Helped patrons access funds by cashing checkers and processing credit card advances.
  • Understood and consistently followed gaming commission rules governing establishment activities.
  • Moved currency, coins and chips following exact security protocols.
  • Counted cash and casino chips to accurately reconcile transaction reports.
  • Complied with casino policies and protocols to maintain transaction accuracy, efficiency and security.

Players Club Representative

Casino Metro
09.2021 - 08.2022
  • Explained rewards program, promotions and other marketing information in detail to guests.
  • Answer telephones and speak with guests and co-workers in a professional, courteous, knowledgeable and timely manner.
  • Assisted marketing department in various projects, promotions and events.
  • Answered questions and immediately resolved guest, associate or management concerns.
  • Entered rewards data into system to track new activities and set up or modify accounts.
  • Maintained records to document and verify department activities.
  • Produced and distributed brochures, newsletters and press kits.
  • Greeted customers with enthusiasm and a delightful helpful attitude.

Cook

Chili's Restaurant
10.2017 - 09.2021
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Communicated closely with servers to fully understand special orders for customers.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Worked closely with kitchen team to meet high demand with delicious, on-recipe foods.

Education

Bachelor of Arts - Video Game Design

Atlantic University College
Guaynabo, Puerto Rico
05.2016

High School Diploma -

Vocational School
Comerio, PR
05.2012

Timeline

Cage Cashier

Casino Metro
09.2022 - Current

Players Club Representative

Casino Metro
09.2021 - 08.2022

Cook

Chili's Restaurant
10.2017 - 09.2021

Bachelor of Arts - Video Game Design

Atlantic University College

High School Diploma -

Vocational School

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Christian Cochran