CHRISTIAN CRUZ IRIZARRY
San Juan
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
12
12
years of professional experience
1
1
Certification
Work History
ASISTANT MANAGER
EL MESÓN SANDWICHES
01.2013 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
MENTOR
INTERAMERICANA DE SAN GERMÁN
01.2013 - 01.2014
- Served as a role model for professionalism, integrity, and dedication within the mentorship program environment.
- Enhanced mentee performance by providing personalized guidance and support.
Education
Human Resources Specialist
U.S. ARMY ADJUTANT GENERAL SCHOOL
Fort Jackson, South Carolina09.2024
Bachelor of Arts - Painting & Graphic Arts
INTERAMERICAN UNIVERSITY OF PUERTO RICO
San German, Puerto Rico01.2017
Skills
- Team motivation
- Product and service knowledge
- Task Delegation
- Operations Management
- Recruiting and interviewing
- Employee Performance Evaluations
- Team Leadership
- Computer Skills
- Problem-Solving
- Multitasking
- Goal Setting
- Employee Coaching and Mentoring
Certification
- Food Protection Manager Certification Examination, Servsafe - 2/26/2029
Timeline
ASISTANT MANAGER
EL MESÓN SANDWICHES
01.2013 - Current
MENTOR
INTERAMERICANA DE SAN GERMÁN
01.2013 - 01.2014
Human Resources Specialist
U.S. ARMY ADJUTANT GENERAL SCHOOL
Bachelor of Arts - Painting & Graphic Arts
INTERAMERICAN UNIVERSITY OF PUERTO RICO
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