Christian Feliciano
Mayagüez
Summary
Automotive professional prepared for role with strong background in vehicle diagnostics and repairs customer service. Known for reliability and adaptability in fast-paced environments, ensuring high-quality service and customer satisfaction. Valued team member focused on collaborative problem-solving and achieving optimal results.
Overview
12
12
years of professional experience
Work History
Leadman
SGL Constructions
12.2018 - 11.2024
- Managed swing gang of 5 people.
- Monitored equipment and resources daily for job site, performing scheduled preventative maintenance.
- Trained team members in best practices and company standards.
- Attended crew safety meetings, discussing proper use of personal protective equipment to minimize accidents.
- Assisted foreman and project manager to execute job layout plan.
- Monitored parts and equipment used at job sites.
- Created team member schedules and delegated individual assignments for work crew.
Autobody General Mecanic
Rafa Auto Colision
05.2015 - 11.2018
- Assisted customers with understanding their vehicle''s needs, providing clear explanations of necessary repairs or replacements.
- Educated clients on proper vehicle maintenance practices to extend the life of their cars and prevent costly repairs in the future.
- Contributed to the growth of the business by providing exceptional service that led to repeat customers and new referrals.
- Enhanced customer satisfaction through timely completion of maintenance and repair tasks for various vehicle types.
- Utilized advanced diagnostic equipment to accurately pinpoint mechanical issues for swift resolution times with minimal guesswork involved in repairs made.
- Sustained a high level of customer satisfaction through honest communication regarding potential issues found during inspection.
- Disassembled defective parts to make proper repairs.
Autobody Mecanic
Mercado Auto Repair
05.2013 - 04.2015
- Increased customer satisfaction by providing timely and accurate estimates for repair costs.
- Streamlined the repair process by effectively diagnosing and assessing damages for each auto.
- Optimized inventory management by keeping track of tools and materials, ensuring availability when needed.
- Enhanced vehicle appearance by performing paint jobs, dent repairs, and part replacements.
- Utilized advanced diagnostic equipment to identify issues quickly and accurately, saving time in the repair process.
- Installed and removed body panels, doors and fenders of vehicles to access areas of repair.
- Reassembled and replaced parts to complete body repairs.
Education
High School Diploma -
Segundo Ruiz Belvis
Skills
- Mecanic and Auto body shop
- Repairs
- Computer literate
- Creative
- Safety understanding
- Team building
- Problem resolution
- Customer service
- Data entry
- Customer relations
Languages
English
Limited Working
Spanish
Native or Bilingual
Timeline
Leadman
SGL Constructions
12.2018 - 11.2024
Autobody General Mecanic
Rafa Auto Colision
05.2015 - 11.2018
Autobody Mecanic
Mercado Auto Repair
05.2013 - 04.2015
High School Diploma -
Segundo Ruiz Belvis
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