Christian Kelly

• Managed Customer transactions and maintained service quality.
• Trained new employees and ensured proper stocking and maintenance.

• Company Overview: A creative collective dedicated to both independent film and commercial video production in Puerto Rico
• Lead video content and production processes.
• Played vital roles in the success of award-winning films
• Promotional videography for clients such as Lexus, Forever Crystals and Jewelry, 'Poatronato Monumentos de San Juan', and Toyota, among others.

• Company Overview: A startup online site with a focus on site with a focus on positive news.
• Authored and published articles for a startup focused on uplifting news.
• Featured photographer for various articles.

• Guide students through strategies for better performance when researching and writing essays, while helping them achieve better results at both school and undergraduate levels.

• Successfully managed campaigns for multiple companies.
• Coordinated the schedule and daily route for the payment and documentation officers.
• Sold multiple services and products such as doors, windows, and installations, among others.

• Quickly learned how to operate multiple programs to successfully perform inside sales remotely.
• Learned services and products as well as new strategies for different campaigns to sell the business on a variety of services including internet, telephone and television packages.
• Represented different clients such as Direct T.V. and Telecloud.
• Successfully adapted to new procedures, and programs while supporting coworkers.
• Achieved consideration and training for the mentor track due to my skills and value to the team.

• Company Overview: A nonprofit organization.
• Vital to the completion of several projects in clerical and customer service capacities for this nonprofit organization.
• Recorded, photographed and edited content for different projects within the organization's communications department including the professional editing of a T.V. Commercial for a charity event.

• Assisted a with special needs student for one semester ensuring academic success through personalized support.

Focused on food and beverage preparation while enhancing customer interactions and maintaining high operational standards.

• Identified and maximized sales opportunities, and increased customer retention rates.
• Sold and booked seminar spots for clients.
• Successfully processed quotes and payments.
• Consistently surpassed sales quotas by implementing effective sales strategies and product knowledge.

• Handled administrative tasks and served as primary client contact.
• Trained staff and maintained day to day operations.