Christian Velazquez Lazu
Gurabo
Summary
Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.
Overview
3
3
years of professional experience
Work History
Assembler
Medtronic
09.2023 - Current
- Organized workstations to maximize productivity, reduce distractions and meet deadlines.
- Collaborated with team members to improve production processes and maintain quality standards.
- Conducted quality assurance inspections on finished components and identified issues.
- Documented all in-process and out-of-process assembly activities.
- Followed safety protocols to maintain safe working environment.
- Completed tasks on time to meet quality and safety standards.
- Trained new assembly personnel on proper use of equipment.
- Recognized and reported defective material and equipment to shift supervisor.
- Performed daily maintenance and inspection of machinery to drive optimal performance.
Team Leader
Villamil Cleaning
06.2021 - Current
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
- Mentored and guided employees to foster proper completion of assigned duties.
- Managed leave requests and absences and arranged covers to facilitate smooth flow of operations.
- Frequently inspected production area to verify proper equipment operation.
Floor Staff Member
Texaco Gas Station
09.2020 - 07.2021
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Built productive relationships with customers to establish trust, rapport and increase satisfaction.
- Communication with customers professionally and proactively to provide product information and advice.
- Assisted customers with product returns, exchanges and refunds to increase satisfaction and trust.
- Processed payments and provided receipts to establish proof of transaction.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Managed efficient cash register operations.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Monitored customers for signs of security concerns and escalated issues to management.
Education
Bachelor Of Business Administration - Information Systems
Sistema Universitario Ana G. Mendez: Universidad Ana G. Mendez
Gurabo, PR08.2023
Skills
- Staff Training
- Overseeing Daily Activities
- Issue Resolution
- Teamwork and Collaboration
- Job Assignments
- Leading Employees
- Leading Team Meetings
- Analytical Thinking
Timeline
Assembler
Medtronic
09.2023 - Current
Team Leader
Villamil Cleaning
06.2021 - Current
Floor Staff Member
Texaco Gas Station
09.2020 - 07.2021
Bachelor Of Business Administration - Information Systems
Sistema Universitario Ana G. Mendez: Universidad Ana G. Mendez
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