Christina Olivera Ramos
Aguadilla ,Puerto Rico
Summary
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
5
5
years of professional experience
Work History
Customer Service Representative
Ceiba Bakery
Aguadilla , PR
10.2023 - 12.2024
- Collaborated with sales team members to stay current on inventory levels and resolve item issues.
- Gathered customer feedback through surveys and used the data to improve customer service.
- Mentored junior team members and managed employee relationships.
Home Health Aide
MJ Health Care
Aguadilla , PR
11.2022 - 05.2023
- Prepared high-quality nutritious meals for patients to promote better overall health and improve eating habits.
- Changed bed linens and maintained a clean living environment for the client's safety.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
Housekeeping Room Attendant
Honors Haven Resort & Spa
Ellenville , NY
04.2020 - 09.2022
- Collaborated with team members to ensure timely completion of assigned tasks.
- Reported damage or theft of hotel property to management.
- Polished and sanitized floors, counters, bathtubs and window sills.
Education
High School Diploma -
Ellenville High School
Ellenville NY06-2020
Skills
- Account updating
- Complaint resolution
- Scheduling
- Multitasking and organization
Languages
Spanish
Beginner
A1
English
Beginner
A1
Timeline
Customer Service Representative
Ceiba Bakery
10.2023 - 12.2024
Home Health Aide
MJ Health Care
11.2022 - 05.2023
Housekeeping Room Attendant
Honors Haven Resort & Spa
04.2020 - 09.2022
High School Diploma -
Ellenville High School