Christopher M. Hita Buringrud
Ponce
Summary
Assisted in managing daily operations at a luxury resort and fine-dining establishments. Supported front-of-house teams in delivering high-quality service and guest satisfaction. Contributed to staff training and engagement initiatives. Recognized for helping improve service standards and beverage sales. Bilingual in English and Spanish with experience in fast-paced guest service environments.
Overview
10
10
years of professional experience
Work History
Banquet Manager
Copamarina Beach Resort & Spa
Guanica, Puerto Rico
04.2026 - Current
- Coordinated logistics for large banquets to support smooth execution and guest enjoyment.
- Assisted in scheduling and training staff to improve service during busy events.
- Helped maintain inventory levels of supplies and equipment for successful events.
- Aided in developing standard procedures to boost operational efficiency and decrease errors.
- Guided junior staff on banquet operations best practices to promote teamwork and excellence.
- Assigned tasks to team members to increase productivity under tight timelines.
- Managed banquet services for events hosting up to 250 guests.
Food & Beverage Supervisor
Copa Marina Beach Resort & Spa
Guánica, PR
01.2024 - 04.2026
- Supervise daily operations for Alexandra Restaurant and Las Palmas Café, ensuring high-quality service across all shifts.
- Train and mentor staff on SOPs, upselling strategies, and guest service techniques.
- Coordinate romantic dinners, wine events, and large group functions, ensuring flawless execution.
- Oversee and run banquet events, ensuring smooth coordination, setup, and service execution.
- Collaborate closely with kitchen, front desk, and sales teams to maintain smooth service flow.
- Monitor sales trends, control costs, and introduce promotions to enhance revenue performance.
- Recognized for leadership, professionalism, and consistently high guest satisfaction scores.
Server
Copa Marina Beach Resort & Spa
Guánica, PR
01.2022 - 12.2023
- Delivered elevated fine-dining and casual service with strong attention to detail and guest personalization.
- Achieved beverage and wine sales goals through knowledgeable and engaging recommendations.
- Supported banquet service and private dining events, ensuring organized and timely execution.
- Assisted with training new servers on menu knowledge, POS systems, and service flow prior to promotion.
- Trained new servers on menu offerings and restaurant protocols, enhancing team performance.
- Implemented best practices for table turnover, contributing to increased overall efficiency.
- Cultivated warm relationships with regular customers.
Server
Ponce Hilton Hotel & Casino
Ponce, PR
10.2018 - 01.2020
- Provided attentive service in busy dining environments at resorts.
- Assisted in promoting high-margin items and beverage combinations to boost sales.
- Supported banquet operations with effective coordination and customer-focused service.
- Managed multiple tables efficiently, ensuring timely service and guest satisfaction.
- Developed strong relationships with repeat guests, enhancing loyalty and return visits.
Banquet Server
PRS Events
Ponce, PR
06.2017 - 10.2019
- Assisted with setup and service for weddings, corporate events, and private receptions.
- Supported coordination of service timing and collaborated effectively with kitchen and event staff.
Houseman
Howard Johnson’s
Ponce, PR
01.2016 - 01.2017
- Supported housekeeping and maintenance operations to ensure property cleanliness and readiness.
- Assisted with event setups, room preparation, and daily inventory tasks.
Education
Bachelor of Management -
Interamerican University of Puerto Rico
PonceSkills
- Oversaw food and beverage operations to maximize efficiency
- Led staff training programs to enhance team performance
- Established and upheld high service standards
- Managed POS systems, including Simphony and Micros, to optimize transactions
- Directed inventory and cash control measures to reduce discrepancies
- Cultivated strong guest relations through proactive engagement
- Resolved guest complaints to improve satisfaction and loyalty
- Enhanced upselling techniques and beverage sales strategies
- Coordinated successful banquets and events to elevate guest experiences
- Facilitated cross-department collaborations for improved service delivery
- Utilized bilingual skills in English and Spanish to connect with diverse clientele
Timeline
Banquet Manager
Copamarina Beach Resort & Spa
04.2026 - Current
Food & Beverage Supervisor
Copa Marina Beach Resort & Spa
01.2024 - 04.2026
Server
Copa Marina Beach Resort & Spa
01.2022 - 12.2023
Server
Ponce Hilton Hotel & Casino
10.2018 - 01.2020
Banquet Server
PRS Events
06.2017 - 10.2019
Houseman
Howard Johnson’s
01.2016 - 01.2017
Bachelor of Management -
Interamerican University of Puerto Rico