Clara Ardila
San Juan
Summary
Adept at steering office operations to success, my tenure at Stronghold System Solutions Corp showcased exceptional organizational skills and customer service excellence. By streamlining processes and fostering team cohesion, I significantly enhanced office efficiency. My expertise spans from office management to financial record-keeping, underscoring a blend of strategic oversight and interpersonal acumen.
Overview
29
29
years of professional experience
Work History
Office Manager
Stronghold System Solutions Corp
10.2006 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
- Managed scheduling and coordination of all office meetings to ensure smooth operations and minimal conflicts.
- Resolved office disputes swiftly and equitably, maintaining harmonious workplace.
- Oversaw office budget, ensuring all expenditures were within allocated funds and identifying cost-saving opportunities.
Accounting Assistant
ERC Computer Training and Software Services Inc.
07.1999 - 03.2006
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Managed high-volume invoice processing tasks while consistently meeting tight deadlines for vendor payments.
- Expedited invoice processing with effective communication between internal departments and external vendors.
- Processed credit card payments and reconciled credit card statements for accuracy in accounting process.
- Maintained strict confidentiality of sensitive financial data, protecting company integrity and privacy rights of individuals involved.
- Managed accounts payable and receivable, ensuring timely processing of invoices and payments.
Administrative Assistant
Administración De Reglamentos Y Permisos (ARPE)
06.1995 - 07.1999
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Education
Master of Arts - Criminal Justice
Universidad Interamericana De PR
Cupey05.2015
Bachelor of Arts - Business Administration And Management
Universidad Metropolitana De PR
Cupey05.2006
Skills
- Customer Service
- Office Management
- Organizational Skills
- Office Administration
- Excellent multi-tasking ability
- Customer Relations
- Billing
- Scheduling and calendar management
- Administrative Support
- Payroll Processing
- Bookkeeping
- Document Management
- Staff Management
- Human Resources
Languages
Spanish
Native language
English
Advanced
C1
Timeline
Office Manager
Stronghold System Solutions Corp
10.2006 - Current
Accounting Assistant
ERC Computer Training and Software Services Inc.
07.1999 - 03.2006
Administrative Assistant
Administración De Reglamentos Y Permisos (ARPE)
06.1995 - 07.1999
Master of Arts - Criminal Justice
Universidad Interamericana De PR
Bachelor of Arts - Business Administration And Management
Universidad Metropolitana De PR
Similar Profiles
Luis Eduardo Sanchez PatinoLuis Eduardo Sanchez Patino
Fire Alarm Technician at PyeBarkerFire-Advanced Engineere System CorpFire Alarm Technician at PyeBarkerFire-Advanced Engineere System Corp
Daniel HernandezDaniel Hernandez
Electrician at Stronghold CompaniesElectrician at Stronghold Companies
Kesharer K. ThomasKesharer K. Thomas
Senior NDE technician at Stronghold InspectionSenior NDE technician at Stronghold Inspection