Claudia Ruperto Martínez
San Juan
Summary
Human Resources professional with six (6) years of experience in the industries of Banking, Hospitality-Hotel, Human Resources Consulting, Media Advertising Agency, and Healthcare Insurance. Perform responsibilities for Payroll and Benefits, Recruiting, Compensation Analysis, and Federal & State reports. Liaison for the employees and management in Human Resources counseling and benefits areas.
Overview
7
7
years of professional experience
Work History
Compensation Analyst
Medical Card System (MCS)
10.2023 - Current
- Responsible for organizing the compensation data, including, but not limited to job salary analysis, salary surveys, internal salary comparison, among others.
- Analyze compensation data to identify patterns, trends, and anomalies to support decision making.
- Prepare, and present the compensation analysis information to the management, conduct internal information to compare the internal equivalence, and market data research to ensure the company compensation packages are competitive, and within the budgetary guidelines.
- Maintain, and update the compensation data in metrics reports. Perform quality validations on unit reports to ensure accuracy of all the company positions and employees’ information.
- Participate in compensation survey completion, external and internal audits, and special projects.
- Support the Annual Promotion Cycle process of salary review, by providing data and analysis to justify salary adjustment, and/or promotions in comparison with market data research.
- Prepare personal change notifications (PCN) documents that contain salary changes and other information related to the position of the employees.
- Prepare monthly organizational charts in the ADP Organizational Chart platform ensuring the changes made from the Human Resources Information System (HRIS) are applied. Owner of the quality validation of the organizational charts generated to ensure that the department structure is correct, and that personnel distribution is consistent.
- Prepare customized organizational charts in the ADP Organizational Chart platform for audit requests, other department inquiries, and compensation analyses requiring departmental structure, demographic, position, and salary data.
- Design, develop, and update job descriptions to align with the organizational needs and industry standards, ensuring clarity and precision in role expectations education, and experience qualifications.
- Support the special project to implement the JDXpert new platform, ensuring that job descriptions are up to date and job classification codes are correct.
- Participate in meetings with the executive, mid-level, and low-level management of other departments to provide guidelines and support the operational needs and aspects of the compensation management information. This includes changes in structures, development of new positions, salary adjustments, and retention efforts, among others.
Human Resources Business Partner
Publicis Groupe Puerto Rico (Badillo Saatchi & Saatchi)
08.2021 - 10.2023
- Managed payroll processes, employee benefits, recruitment, onboarding, and provided consultations to employees.
- Support and implement new changes in the payroll process for better efficiency, such as digital innovations.
- Revision of monthly, quarterly, and annual reports such as SINOT, SUI, CFSE, SIT, W2, 940 Federal Annual, 941 Federal Income Tax, OSHA, Statement of Deposits, and others.
- Manage the complete process of month-end closing reports that are sent to the accounting department.
- Provide consultations to the employees of the payroll process.
- Developed Standard Operating Procedures (SOP) and Training Manuals for the Payroll system.
- Provided training to Managers and Staff related to the payroll and other mission-critical computerized systems.
- Responsible for the management of the employee's benefits lifecycle and activities such as new hires, changes, termination, reimbursements in the benefits of Life Insurance (Triple S Life), LTD (Long Term Disability) (Triple S Life), Medical Plan (Triple S Health), COBRA, Cancer insurance (Triple S Life), and Retirement Plan (Empower platform).
- Participate and support in the recruitment process, such as doing pre-screening calls, coordinating interviews, and generating offer letters.
- Manage the entire onboarding process for the new employees and provide workshops on the multiple platforms and programs that the Agency has.
- Manage the termination process, such as coordinating the meeting with the exit employee to provide an exit interview, talk about COBRA (if it applies), and guide them through the payroll process with the hours, deductions, and vacation payout that applies.
- In charge of all the activities for the employees, from regular activities to wellness activities. Communicate with the service companies and contacts.
- Manage the files filling process for all employees.
- Support in the job description updates.
- Provide consultations for employees about the different licenses that the Agency provides.
- Support the quarterly and annual evaluations by explaining to the employees and managers the process.
- Monthly revision and management of bills process from the HR department with the support of the accounting department. Monthly, validate that the invoices are correct and make sure that the invoice payments come out within the period stipulated by the suppliers and the agency.
- Coordinate monthly meetings with external providers, such as Triple S Health, Triple S Life, ADP for payroll support, Marsh Saldaña, and Empower Retirement (this one is quarterly).
- Assist in regional HR activities for employees within our Agency.
- Interact with Publicis Groupe Global Operations with offices in Mexico, Costa Rica, USA, India, and others that support HR in the HRIS.
- Support in the 401K and payroll audit process from external companies.
- Manage the entire process of recruiting a freelance (professional services employee). Providing the onboarding process with the HRIS, contracts, W9. Identifications, Certificates of good conduct, and others. Also, in charge of receiving the freelancers’ bills and approving them to send them to Accounting for payment.
Payroll & Benefits Representative
Human Capital Consulting Group
08.2019 - 07.2021
- Provided consulting payroll services, managed payroll schedules, and handled employee benefits registrations.
- Manage different payroll schedules, such as: biweekly, weekly, and semi-weekly.
- The payroll process includes working on processing new hires, re-hires, and termination of employees, making changes to the employee's personal information, registering job and salary changes, 401K changes and 401K reports, timecard revision and corrections, registering employee licenses, processing the payroll in ADP, creation, and generation of payroll reports.
- Revision of quarterly reports from ADP to each client. Reports such as W2, 499 Income Tax Form quarterly and annually, SIT, SUI, 941 Federal Income Tax, 940 Annual, Statement of Deposit quarterly and annually, Workers Compensation Report, SINOT, Driver Insurance, and others.
- Work with ADP on the creation of new payroll codes, as per request from clients.
- Provide consulting benefit services, such as: registering terminations, new hires, and employee changes in EBC COBRA, MCS Enlace, MCS Green Profile, Humana Medical Plan, and Triple S Blue Market (Health Plan).
Human Resources Internship
Embassy Suites San Juan Hotel & Casino
02.2018 - 12.2018
- Supported HR projects, employee improvement plans, and new hire processes.
- Supporting employee improvement plans, annual salary reviews, revisions for employee records documents, advertising campaigns, health insurance certificate renewals and follow-ups, job descriptions and job data reviews, employee surveys, coordination of employee activities, creation of new employee file documents and new hire process folder with the policies and documents.
- Participated in new hire hiring and drug test process. Explanation of new hire process documents, such as 499 Income Tax Form, policies, I-9 Employee Eligibility Verification, and others to the new employees.
Human Resources Internship
Banco Popular of Puerto Rico
05.2017 - 07.2017
- Participated and supported in the Lean Six Sigma Strategic Human Resources Project.
- Managing employee document files, scanning employee files from all Puerto Rico and Virgin Island BPPR employees, and creation of employee’s file documents.
- Participated in the internship trainings and weekly programs.
Education
Master’s Degree - International Business
Inter American University, Metropolitan Campus
San Juan, Puerto Rico12.2024
BBA - Human Resources Management
University of Puerto Rico, Rio Piedras Campus (UPRRP)
San Juan, Puerto Rico06.2019
International student exchange program -
University Complutense of Madrid
Madrid, Spain06.2019
Skills
- Dynamic
- Initiative-taker
- Team-oriented
- Organized
- Quick learner
- Responsible
- Leader
- Multitask
- Computer literate (MS Office Suite)
Affiliations
- Puerto Rico SHRM, Member, 01/01/21, 01/01/23
- SHRM UPRRP, Vice-President (Business Administration), 01/01/18, 12/01/18
- SHRM UPRRP, Member (Business Administration), 01/01/16, 12/01/16
- ALPFA UPRRP, Member (Business Administration), 01/01/15, 12/01/15
References
Available upon request.
Additional Information
Systems & Platforms
- Empower 401K Retirement Plan
- MCS Enlace
- MCS Green Profile
- Humana Medical Plan
- EBC Flex COBRA
- Triple S Blue Market (Health Plan)
- ADP Workforce Now System
- Interboro (UKG/Cronos) System
- Publicis Groupe internal HRIS system (SAP)
- Linked-in Recruiter
- ADP Organizational Charts Platform
- JDXpert - Job Descriptions Platform
Languages
Spanish
Native language
English
Proficient
C2
Sign Language
Beginner
A1
Timeline
Compensation Analyst
Medical Card System (MCS)
10.2023 - Current
Human Resources Business Partner
Publicis Groupe Puerto Rico (Badillo Saatchi & Saatchi)
08.2021 - 10.2023
Payroll & Benefits Representative
Human Capital Consulting Group
08.2019 - 07.2021
Human Resources Internship
Embassy Suites San Juan Hotel & Casino
02.2018 - 12.2018
Human Resources Internship
Banco Popular of Puerto Rico
05.2017 - 07.2017
Master’s Degree - International Business
Inter American University, Metropolitan Campus
BBA - Human Resources Management
University of Puerto Rico, Rio Piedras Campus (UPRRP)
International student exchange program -
University Complutense of Madrid
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