Colleen Perez
Mayaguez
Summary
Motivated business professional bringing 6 years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members.
Overview
10
10
years of professional experience
Work History
Owner
Stella Di Mare Boutique
07.2017 - Current
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Evaluated suppliers to maintain cost controls and improve operations.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
Front Desk
Mayaguez Resort & Casino
02.2014 - 11.2016
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Collected room deposits, fees, and payments.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
Education
Bachelor - Psychology
Pontifical Catholic University of Puerto Rico
Master - Counseling Psychology
Interamerican University of Puerto Rico
San German2020
Skills
- Business Management
- Budget Administration
- Business Marketing
- Employee Training
- Staff Management
- Bookkeeping
Timeline
Owner
Stella Di Mare Boutique
07.2017 - Current
Front Desk
Mayaguez Resort & Casino
02.2014 - 11.2016
Bachelor - Psychology
Pontifical Catholic University of Puerto Rico
Master - Counseling Psychology
Interamerican University of Puerto Rico
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