Coralys M. Rios Lorenzo
Summary
Professional HR expert with comprehensive experience in talent acquisition, employee relations, and benefits administration. Proven ability to enhance team collaboration and drive results through effective communication and conflict resolution. Skilled in handling multiple tasks with flexibility and efficiency, consistently meeting changing organizational needs. Recognized for reliability and strong interpersonal skills that foster positive workplace culture.
Overview
10
10
years of professional experience
Work History
Human Resources Coordinator
Industrias Feliciano Aluminum, Inc.
Aguadilla, Puerto Rico
02.2024 - Current
- Maintained human resources information system and kept employee files up to date and accurate.
- Conducted new employee onboarding and provided ongoing orientation training.
- Supported HR functions with emphasis on record keeping, data entry, and general HR tasks.
- Completed background and reference checks to facilitate hiring and onboarding of employees.
- Completed employee employment verifications and unemployment paperwork prior to hire or termination.
- Reviewed human resources paperwork for accuracy and completeness.
- Coordinated onboarding processes, providing new hires with a smooth transition into the company culture.
- Maintained accurate records of employee information using up-to-date human resource databases.
- Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
- Explained employee compensation, benefits, schedules, working conditions, and promotion opportunities.
- Supported managers in addressing employee concerns, fostering positive workplace relationships.
- Complied with labor laws and regulations while managing payroll functions efficiently.
- Managed payroll processing, ensuring accuracy and compliance with state and federal regulations.
- Supported leadership development initiatives, contributing to growth of high-potential employees.
- Facilitated employee relations and resolved conflicts, fostering positive work environment.
- Developed and maintained employee handbook, updating policies as necessary.
- Improved employee onboarding experience, creating welcoming environment for new hires.
- Maintained compliance with labor laws and regulations, minimizing legal risks.
- Conducted job analyses to ensure accurate job descriptions and requirements.
- Instructed senior leaders on appropriate employee corrective steps.
- Devised hiring and recruitment policies for 250 employee company.
Human Resources Assistant
Suiza Dairy Corp.
Aguadilla
05.2023 - 11.2024
- Improved employee satisfaction by developing and implementing new HR policies and procedures.
- Streamlined the recruitment process for efficiency, reducing time-to-fill job vacancies.
- Enhanced onboarding experience for new hires by creating comprehensive orientation materials and training programs.
- Developed strong relationships with employees through consistent communication and support, leading to increased retention rates.
- Managed benefits administration, ensuring accurate enrollment and timely resolution of issues.
- Maintained compliance with federal and state labor laws by conducting regular audits of HR practices and documentation.
- Coordinated employee training programs to promote professional development and skill enhancement.
- Facilitated open lines of communication between management and staff, fostering a positive work environment.
- Played a key role in conflict resolution efforts, resulting in improved workplace harmony.
- Assisted in payroll processing to ensure timely delivery of paychecks to all employees.
- Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
- Supported talent acquisition efforts by screening resumes, scheduling interviews, and performing reference checks for prospective candidates.
- Collaborated with department managers on workforce planning strategies to identify staffing needs within their teams accurately.
- Maintained up-to-date knowledge of industry trends through attending conferences, workshops, reading relevant articles or journals.
- Supported HR Manager in strategic planning sessions focused on organizational development and growth.
- Answered and redirected incoming phone calls for office.
- Screened applicant resumes and coordinated both phone and in-person interviews.
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Organized new employee orientation schedules for new hires.
- Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
- Created and completed personnel action forms for hires, terminations, title changes and terminations.
- Processed employee termination paperwork at direction of supervisory staff.
- Coordinated itineraries and scheduled appointments for human resources staff.
- Scheduled and coordinated interviews between hiring managers and potential candidates.
- Set up orientations and initial training for new employees.
- Updated and maintained employee attendance records.
- Created job descriptions on boards for vacant jobs.
- Conducted exit interviews with terminated employees.
- Coordinated employee relocation processes.
Human Resources Officer
Antillean Adventist University
Mayagüez, PR
08.2022 - 05.2023
- Implemented and supervised orientation procedures for new hires.
- Provided guidance to managers and employees on talent management, payroll, FMLA, and benefits.
- Facilitated criminal background check process for new hires.
- Met with staff to resolve difficult situations related to performance and conflict management.
- Handled new-hire orientation and basic recruiting tasks for best-in-class talent identification.
- Coached managers through employee engagement, documentation, discipline and performance improvement plans.
- Developed and enforced company policy and procedures relating to human resources activity.
- Conducted career fairs, screened resumes, and interviewed applicants to build candidate pipelines and enhance company culture.
- Collaborated with payroll to complete and upload pay data and worked with managers to support proper wage and hour compliance.
- Understood, interpreted and mediated human resources inquiries to support administration of human resources policies, procedures and programs.
- Explained and administered medical insurance, disability and flexible spending accounts.
- Managed employee rewards programs.
- Managed change through open communication for addressing employee concerns, allowing for different opinions and publicizing new strategies.
- Delivered strategic workforce planning, benefits administration, labor relations, succession planning and reporting systems.
- Created organizational flow charts and career path reports to evaluate employee compensation information.
- Provided job placement accommodation recommendations for employees on physician-mandated medical restriction.
- Shadowed employees to determine accurate description of duties and skills required for each position.
- Worked cooperatively with collective bargaining union representatives and management to establish accurate job position descriptions, classifications, pay grades and compensation.
- Developed and enforced company policy and procedures relating to human resources activity
Manager
Sunrise Mint
San Sebastián , Puerto Rico
08.2021 - 08.2022
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Evaluated employees strengths and assigned tasks based upon experience and training.
- Developed and maintained relationships with customers and suppliers through account development.
- Approved regular payroll submissions for employees.
- Applied customer feedback to develop process improvements and support long-term business needs.
- Conducted monthly inventories of raw materials and components on work floor.
- Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
- Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
- Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage.
- Prepared and recommended long-range plans for development of department personnel.
- Propelled continuous improvements and strategically capitalized on current market trends.
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals
Customer Service Specialist
Suiza Dairy Corp.
San Sebastián , Puerto Rico
01.2016 - 08.2021
- Improved employee satisfaction by developing and implementing new HR policies and procedures.
- Streamlined the recruitment process for efficiency, reducing time-to-fill job vacancies.
- Enhanced onboarding experience for new hires by creating comprehensive orientation materials and training programs.
- Developed strong relationships with employees through consistent communication and support, leading to increased retention rates.
- Managed benefits administration, ensuring accurate enrollment and timely resolution of issues.
- Maintained compliance with federal and state labor laws by conducting regular audits of HR practices and documentation.
- Coordinated employee training programs to promote professional development and skill enhancement.
- Facilitated open lines of communication between management and staff, fostering a positive work environment.
- Played a key role in conflict resolution efforts, resulting in improved workplace harmony.
- Assisted in payroll processing to ensure timely delivery of paychecks to all employees.
- Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
- Supported talent acquisition efforts by screening resumes, scheduling interviews, and performing reference checks for prospective candidates.
- Collaborated with department managers on workforce planning strategies to identify staffing needs within their teams accurately.
- Maintained up-to-date knowledge of industry trends through attending conferences, workshops, reading relevant articles or journals.
- Supported HR Manager in strategic planning sessions focused on organizational development and growth.
- Answered and redirected incoming phone calls for office.
- Screened applicant resumes and coordinated both phone and in-person interviews.
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Organized new employee orientation schedules for new hires.
- Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
- Created and completed personnel action forms for hires, terminations, title changes and terminations.
- Processed employee termination paperwork at direction of supervisory staff.
- Coordinated itineraries and scheduled appointments for human resources staff.
- Scheduled and coordinated interviews between hiring managers and potential candidates.
- Set up orientations and initial training for new employees.
- Updated and maintained employee attendance records.
- Created job descriptions on boards for vacant jobs.
- Conducted exit interviews with terminated employees.
- Coordinated employee relocation processes.
Education
MBA - Human Resources
National University Collage
Bayamón, Puerto Rico 10.2022
Bachelor of Science - Radiologic Technology With CT SCAN & MRI
InterAmerican University
Aguadilla, Puerto Rico05.2020
High School Diploma -
Northwest Adventist Academy
Aguadilla, Puerto Rico05.2014
Skills
- Strategic Planning
- Word Office
- Employee Coaching and Motivation
- Performance Tracking and Evaluations
- Productivity Performance
- Human Resource Management
- Mind Manager
- Verbal and written communication
- Coaching and mentoring
- Business mediation
- Talent management
- Staff training/development
- New employee orientations
- Compensation and benefits
- Employee recruitment
- File and records management
- Maintains confidentiality
- HR policies compliance
Languages
Spanish
Native language
English
Advanced
C1
Timeline
Human Resources Coordinator
Industrias Feliciano Aluminum, Inc.
02.2024 - Current
Human Resources Assistant
Suiza Dairy Corp.
05.2023 - 11.2024
Human Resources Officer
Antillean Adventist University
08.2022 - 05.2023
Manager
Sunrise Mint
08.2021 - 08.2022
Customer Service Specialist
Suiza Dairy Corp.
01.2016 - 08.2021
MBA - Human Resources
National University Collage
Bachelor of Science - Radiologic Technology With CT SCAN & MRI
InterAmerican University
High School Diploma -
Northwest Adventist Academy