Cristian J. Oquendo Mercado
Aguadilla
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals.
Overview
15
15
years of professional experience
Work History
Business Owner
La Tragoneta
07.2023 - Current
- Prepared bank deposits and handled business sales, returns and transaction reports.
- Consulted with customers to assess needs and propose optimal solutions.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
Business Owner
HC Services
10.2022 - Current
- Prepared bank deposits and handled business sales, returns and transaction reports.
- Consulted with customers to assess needs and propose optimal solutions.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
Realtor
EXP Realty / Oquendo Real Estate
10.2021 - Current
- Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
- Wrote contracts to outline sales and purchases of properties.
- Resolved client concerns related to home purchases to maintain high satisfaction ratings.
- Advised and informed prospective clients on current market activities and conditions.
- Educated clients on changing or updating properties, buying, and selling techniques and processes to maintain curb appeal.
Bartender Supervisor
HC Services
10.2021 - Current
- Supervised and trained staff on preparing and delivering drinks, handling food, and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
- Trained [Number] new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Recruited and trained new bartenders and barbacks to help maintain talented team.
Teacher
Deparment of Education
08.2019 - Current
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Incorporated multiple types of teaching strategies into classroom.
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
- Supported student physical, mental, and social development using classroom games and activities.
Bartender Shift Manager
Bodegar
01.2017 - 01.2018
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Supervised and trained staff on preparing and delivering drinks, handling food, and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
- Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Bartender
San Se 152 Old San Juan
01.2016 - 01.2017
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Bartender
Vidys
01.2015 - 01.2016
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Bartender and Waiter
8 de Blanco
08.2014 - 08.2015
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Cashier
Texaco Gas Station
08.2012 - 01.2014
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Chef Assistant
Napoli Pizza
08.2011 - 08.2012
- Managed food preparation activities, such as cutting ingredients to size and preparing sauces and garnishes.
- Prepared and cooked quality meals in high-volume, fast-paced service environments.
- Wrapped, dated, and stored food in refrigerators under standardized temperature for future uses.
- Maintained cleanliness and order of kitchen prep areas and appliances as well as convenient organization of ingredients.
Bat Boy
Baseball Team Montaneses de Utuado
02.2008 - 02.2012
- Oversaw maintenance and operation of game, equipment, maintaining safety, cleanliness and operational efficiency.
- Monitored guests and enforced rules, maintaining safety for visitors and staff.
Education
Specialist of Education - History
University of Puerto Rico, Rio Piedras Campus
San Juan 08.2019
Skills
- KPI Performance
- Verbal and Written Communication
- Operations Start-Up
- Effective Communicator and Public Speaker
- Analytical and Critical Thinker
- Team Leadership
- Vendor Relationship Management
- Innovative and Visionary
- Corrective Actions
Affiliations
- Freemason
- Fraternity Phi Epsilon Chi
- UPR Pre Law Society
Languages
Spanish
Native language
English
Upper intermediate
B2
Timeline
Business Owner
La Tragoneta
07.2023 - Current
Business Owner
HC Services
10.2022 - Current
Realtor
EXP Realty / Oquendo Real Estate
10.2021 - Current
Bartender Supervisor
HC Services
10.2021 - Current
Teacher
Deparment of Education
08.2019 - Current
Bartender Shift Manager
Bodegar
01.2017 - 01.2018
Bartender
San Se 152 Old San Juan
01.2016 - 01.2017
Bartender
Vidys
01.2015 - 01.2016
Bartender and Waiter
8 de Blanco
08.2014 - 08.2015
Cashier
Texaco Gas Station
08.2012 - 01.2014
Chef Assistant
Napoli Pizza
08.2011 - 08.2012
Bat Boy
Baseball Team Montaneses de Utuado
02.2008 - 02.2012
Specialist of Education - History
University of Puerto Rico, Rio Piedras Campus
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