Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Cristina Colon Torres

Summary

Dedicated hospitality professional with academic training in Humanities and History, combined with experience in luxury hospitality environment. Committed to enhancing customer experiences through adaptability and teamwork. Passionate about international tourism, hospitality, leadership, and cultural experiences, with the goal of advancing professionally in the hospitality industry.

Overview

7
7
years of professional experience

Work History

Server

Dorado Beach, A Ritz Carlton Reserve
Dorado , Puerto Rico
10.2022 - Current
  • Demonstrate professionalism, adaptability, discretion, and attention to detail in high-end hospitality settings.
  • Displayed enthusiasm and knowledge about restaurant's menu and products to provide a personalized experience.
  • Handled guest inquiries and resolved issues promptly to enhance satisfaction.

Restaurant Busser

STK
San Juan , Puerto Rico
10.2019 - 09.2022
  • Supported team during peak hours by managing high-volume service demands.
  • Delivered excellent customer service by being friendly and accommodating guest needs.
  • Developed strong interpersonal and multitasking abilities while working in fast-paced hospitality operations.

Education

GED -

Sommelier Academy
San Juan
02-2022

Bachelor of Arts - American History

University of Puerto Rico
Rio Piedras, San Juan
12-2020

Skills

  • Menu knowledge
  • Customer experience
  • Conflict resolution
  • Cultural Awareness and Adaptability
  • Organization and Time Management
  • Team collaboration

Languages

Spanish
Native
Native
English
Advanced (C1)
C1
Portuguese
Elementary (A2)
A2

Timeline

Server

Dorado Beach, A Ritz Carlton Reserve
10.2022 - Current

Restaurant Busser

STK
10.2019 - 09.2022

GED -

Sommelier Academy

Bachelor of Arts - American History

University of Puerto Rico
Cristina Colon Torres