Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
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Cristopher. I García Cruz

Cristopher. I García Cruz

Bayamon

Summary

Developed skills in customer service and sales within fast-paced retail setting, looking to transition into new field. Demonstrated ability to handle transactions, manage inventory, and provide product recommendations. Seeking to apply strong communication and organizational skills to new challenges in dynamic work environment.

Overview

4
4
years of professional experience

Work History

Shop Seller

Fit 2 Run
11.2024 - Current
  • Processed customer payments using cash register or point-of-sale system.
  • Ticketed, arranged and displayed merchandise to promote sales.
  • Maintained updated records of inventory, sales, orders, returns.
  • Answered customer inquiries regarding product features, pricing, and availability.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Seated customer to measure feet and properly fit with correct size shoes.
  • Handled cash and credit card transactions with accuracy and integrity.
  • Demonstrated knowledge of current fashion trends and shoe technology to enhance customer satisfaction.
  • Performed regular stockroom duties, including receiving shipments and organizing back stock.

Inventory Control Lead

Claro
04.2024 - 10.2024
  • Coordinated logistics for inventory movement between locations.
  • Developed processes for tracking returns from customers as well as damaged items returned from vendors.
  • Conducted regular inventory audits to maintain accuracy.
  • Analyzed inventory trends to forecast future needs and prevent overstock.
  • Identified and resolved inventory problems, including damaged or lost items.
  • Prepared inventory for shipment by attaching tags and labels.

Client Service Consultant

Claro
08.2023 - 10.2024
  • Followed up with customers after each call to ensure satisfaction levels were met or exceeded expectations.
  • Presented existing and prospective customers with valuable service or product information to aid in decision-making.
  • Navigated multiple computer systems simultaneously while conversing with customers.
  • Provided top quality control and eliminated downtime to maximize revenue.
  • Surpassed sales goals through implementation of successful marketing strategies.
  • Mentored junior team members and managed employee relationships.

Assistant of Refrigerator Technician

Jovany’s Company
01.2022 - 07.2023
  • Inspected and tested components of refrigeration systems to locate causes of malfunctions.
  • Repaired or replaced defective parts in refrigeration systems such as motors, compressors, condensers, evaporators and valves.
  • Tested pipe, tubing joints, and connections for leaks.
  • Communicated with clients and studied plans and diagrams to establish work requirements.
  • Identified hazardous materials on job sites and took action to mitigate and enhance safety.
  • Managed inventory of supplies and equipment necessary for daily operations.

Education

Bachelor of Science - Airway Science Aircraft System Management

Inter Americana
Bayamón, Puerto Rico
07-2030

High School Diploma -

Dr. Agustín Stahl
07-2023

Skills

  • Inventory management
  • Regulatory compliance
  • Customer service
  • Data analysis
  • Logistics management
  • Problem solving
  • Team collaboration
  • Safety compliance
  • Microsoft Word
  • Verbal communication
  • Organizational skills
  • Calm under pressure
  • Active listening
  • Effective communication
  • Hazardous materials handling
  • Cash handling
  • Reliable and responsible

Languages

Spanish
First Language
English
Upper Intermediate (B2)
B2

Affiliations

I play sports, my main sport is playing soccer. I've been playing since a kid and thanks to the sport, I've learned about discipline, hardwork, leadership, teamwork and perseverance. I run long distances, personally accomplished a half marathon. I enjoy helping others and I consider myself as a great individual who always tries to improve and be the best version of me.

Timeline

Shop Seller

Fit 2 Run
11.2024 - Current

Inventory Control Lead

Claro
04.2024 - 10.2024

Client Service Consultant

Claro
08.2023 - 10.2024

Assistant of Refrigerator Technician

Jovany’s Company
01.2022 - 07.2023

High School Diploma -

Dr. Agustín Stahl

Bachelor of Science - Airway Science Aircraft System Management

Inter Americana

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Cristopher. I García Cruz