Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Crystal Lozano

Program Manager
San Juan,Puerto Rico

Summary

Dynamic program management professional with extensive experience in relationship building and training development. Known for cultivating strong partnerships and leading teams to achieve program goals while maintaining compliance with budget and timelines. Experience with federal funding programs.

Overview

15
15
years of professional experience

Work History

Program Manager

G2S Corporation - CDC Contractor
San Antonio, Texas
09.2016 - 10.2025
  • Oversaw program compliance with federal government requirements, schedule, and budget.
  • Prioritized tasks and managed teams throughout multiple federal projects.
  • Generated and delivered reports, program review presentations, and other program status updates for the CDC.
  • Developed project plans and timelines to ensure alignment with corporate objectives.
  • Facilitated regular meetings to discuss project progress and address challenges promptly between local government and federal agencies.
  • Managed resource allocation and budget tracking for multiple concurrent projects.
  • Analyzed project data and trends to inform strategic decision-making processes.
  • Developed project plans, identified risks, set objectives and monitored progress towards completion.
  • Managed external client and business partner relationships.
  • Collaborated with different federal agencies to develop effective strategies for executing programs.
  • Drafted reports for senior management highlighting key milestones achieved throughout the program lifecycle.
  • Worked closely with other government departments to support program technical aspects, and cost proposals.
  • Reviewed customer feedback on a regular basis in order to identify potential areas for improvement in service delivery.
  • Assisted in developing training materials for new hires involved in the program activities.
  • Controlled expenditures and reported monthly actual performance.
  • Oversaw the resolution of issues and challenges impacting program delivery, facilitating problem-solving and decision-making processes.
  • Negotiated scope changes, managing expectations and ensuring program deliverables remained aligned with strategic goals.
  • Advocated for the program, securing executive support and resources necessary for program success.

Team Leader - Project Management

Episorce
Guaynabo, Puerto Rico
05.2010 - 10.2016
  • Led cross-functional teams to ensure project alignment with organizational goals.
  • Developed project plans using industry-standard tools and methodologies for execution.
  • Conducted regular team meetings to review progress and address challenges collaboratively.
  • Mentored junior team members, providing guidance on project management best practices.
  • Oversaw the daily activities of team members to ensure tasks were completed on time and within budget constraints.

Education

Bachelor of Science - Industrial Psychology

Universidad De Puerto Rico
Mayaguez
05-2009

Skills

  • Program management
  • Budgeting and resource management
  • Recruitment and hiring
  • Quality control
  • Relationship building
  • Risk assessment
  • Relationship management
  • Cross-functional collaboration
  • Training development

Languages

English
Proficient (C2)
C2
Spanish
Native
Native

Timeline

Program Manager

G2S Corporation - CDC Contractor
09.2016 - 10.2025

Team Leader - Project Management

Episorce
05.2010 - 10.2016

Bachelor of Science - Industrial Psychology

Universidad De Puerto Rico
Crystal Lozano Program Manager