Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Crystal E. Mercado Ortiz

Toa Baja

Summary

Senior cybersecurity student with CompTIA Security+ certification, seeking an internship opportunity to enhance knowledge in network security and risk management. Passionate about leadership, staying current with cybersecurity trends, and committed to enhancing organizational security measures..

Overview

3
3
years of professional experience
1
1
Certification

Work History

Team Advisor/Head Team Advisor

National Student Leadership Conference
Baltimore
07.2024 - 07.2026
  • Designed and facilitated workshops covering topics such as penetration testing methodologies, network analysis with Wireshark, cryptography fundamentals, and digital forensics using Autopsy, providing students with experiential learning aligned to collegiate-level content.
  • Served as a technical mentor and team lead for a multidisciplinary staff cohort, including Team Advisors and support staff, offering ongoing guidance on instructional delivery, classroom facilitation, and conflict resolution within a fast-paced, immersive learning environment.

Cyber Ops Intern

LUMA
09.2023 - 12.2023
  • Developed an automated script using TCP Dump to capture 12 hours of network traffic, streamlining the data collection process, and established guidelines for threat hunting procedures that are now actively utilized by the company with the ACHunter platform to detect Command and Control (C2) traffic.
  • Led a team project to conceptualize an innovative peer-to-peer omnidirectional energy trading application, enhancing the company's approach to energy distribution.

Research Intern

Air Force Research Laboratory
05.2023 - 08.2023
  • Team led a group of Interns in project that aims to use Natural Language Processing Algorithms for Network Intrusion Detection.
  • Applied the principals of a Genetic Algorithm to optimize Data Tokenization to create a balanced vocabulary for the Word2Vec NLP algorithm.

Education

Bachelor of Science - Cybersecurity

Universidad Inter Americana De Puerto Rico
Bayamón
05.2026

Skills

  • Team Leadership & Project Coordination
  • Proficient in: C, Python
  • Scripting: Bash, Batch
  • Network Configuration & Troubleshooting
  • TCP/IP, DNS, DHCP, VLANs, and Routing Protocols
  • SIEM: Splunk, Microsoft Defender
  • Log Analysis & Threat Detection
  • Incident Response Support

Certification

  • Certified CompTIA Security+

Timeline

Team Advisor/Head Team Advisor

National Student Leadership Conference
07.2024 - 07.2026

Cyber Ops Intern

LUMA
09.2023 - 12.2023

Research Intern

Air Force Research Laboratory
05.2023 - 08.2023

Bachelor of Science - Cybersecurity

Universidad Inter Americana De Puerto Rico

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Crystal E. Mercado Ortiz