Cynthia Puverge
Kingshill
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
2
2
years of professional experience
Work History
Administration Assistant
Taste Of St. Croix
Virgin Islands
02.2024 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Increased customer satisfaction by providing timely and professional responses to inquiries via phone, email, or in-person visits.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Facilitated employee onboarding experience by coordinating orientation sessions and completing necessary paperwork efficiently.
- Reduced administrative workload for supervisors, managing calendar appointments and coordinating meeting logistics.
Pharmacist technician
Golden Rock Pharmacy
01.2023 - Current
- Assisted pharmacists in accurately filling prescriptions, verifying patient information, and organizing medications for distribution
- Managed inventory, ordering, and restocking of medications and supplies to ensure availability for patient needs.
Front desk receptionist/ Housekeeper
The Frederiksted Hotel
02.2023 - 03.2024
- Handled administrative tasks, such as data entry, filing, and mail distribution
- Welcomed and greeted all visitors in a professional and friendly manner
- Provided exceptional customer service to ensure client satisfaction and retention
- Assisted with housekeeping duties such as cleaning and sanitizing guest rooms, changing linens, and restocking amenities.
Passenger Service Agent
American Airlines
05.2022 - 01.2023
- Assisted passengers with check-in procedures, luggage handling, and boarding processes in a courteous and efficient manner
- Utilized various software systems to process ticketing, baggage handling, and other administrative tasks with accuracy and attention to detail.
Education
Phlebotomist -
St. Croix Educational Complex Vocational School at St.Croix
03.2022
Skills
- Volunteering
- Phlebotomy
- Clinical Lab
- Knowledge Of Basic Medical Procedures
- Charting
- Customer service
- Familiar with medical terms
- Office Administration
- Data Entry
Timeline
Administration Assistant
Taste Of St. Croix
02.2024 - Current
Front desk receptionist/ Housekeeper
The Frederiksted Hotel
02.2023 - 03.2024
Pharmacist technician
Golden Rock Pharmacy
01.2023 - Current
Passenger Service Agent
American Airlines
05.2022 - 01.2023
Phlebotomist -
St. Croix Educational Complex Vocational School at St.Croix