Liza M. Naranjo Velez
San Juan
Summary
Results-driven and execution-oriented project management professional with a proven history of guiding diverse teams to achieve project success. Skilled in overseeing every phase of project lifecycles, from initiation through to closing. Proficient in fostering collaboration to reach strategic goals of projects and programs while ensuring alignment with the organization's mission. Possesses excellent communication and leadership skills, committed to developing high-performing teams and nurturing positive relationships across all levels.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Project Management Support Specialist
Innovative Emergency Management
San Juan, PR
01.2023 - Current
- Oversaw and managed disaster recovery projects for public assistance within a utility company, covering the entire spectrum of planning, execution and project monitoring phases
- Created standard operating procedures to unify processes according to FEMA federal guidelines and policies
- Conducted a detailed analysis of damages to validate and facilitate claims process
- Managed all request from internal and external clients establishing effective communication channels
- Led the team by clearly defining roles and responsibilities to guarantee that tasks are executed according to client specifications
- Developed through project management documentation, including progress reports and project schedules, to set timelines, track progress, identify risks and manage resource allocations
Project Management Specialist
Evertec Inc
San Juan, PR
09.2020 - 12.2023
- Managed projects for Applications and Processes Department, concentrating on execution and timely delivery of final products while ensuring compliance with company policies, client needs, baselines and budget constraints
- Oversaw adherence to organization obsolescence policies by structuring and managing obsolescence projects within the PMI framework ensuring that business areas meet remediation expectations
- Monitored obsolescence Key Risk Indicators while maintaining open communication with stakeholders
- Spearheaded the development and implementation of a strategy that effectively lowered the percentage from 21% to a targeted 14% within one year
- Facilitated meetings and Q&A sessions to monitor progress, identify and resolve roadblocks, reinforce learning and enhance communication
- Created monthly departmental reports including analysis of IT incidents, OPEX, CAPEX, invoices and audit requirements
IT Project Coordinator
Banco Popular de PR
San Juan, PR
08.2019 - 09.2020
- Collaborator in the PMO Excellence Department, providing support to project managers in adhering to project best practices while ensuring compliance with PMO methodologies and company policies
- Accountable for managing the IT Project Portfolio and generated progress reports for senior management
- Supervised the project procurement process through SAP Ariba, ensuring that vendors and managers comply with procurement regulations
- Monitored and controlled the execution phase of assigned projects
Administrative Coordinator
Banco Popular de PR
San Juan, PR
04.2017 - 08.2019
- Collaborated closely with two departments to oversee innovation projects related to technology (systems and applications) for the company's local institutions
- Managed over 40 contracts, with a total value exceeding $4M, while also handling $6M in billings
- Oversaw department budget of $12.2M across four cost centers
- Additional responsibilities included managing expenses reports, reconciliations, customer relations, accounts payable and purchase orders
- Took on a role with expanding responsibilities, which included: Developed organizational structure, identified areas of improvements and enhanced procedures regarding vendor management and RFA processes
- Lead the implementation of SAP Ariba, ensuring departmental adherence to information security, risk management as well as legal and regulatory compliance
Real Estate Sales Manager
ADBK, LLC- VSVB, LLC
Guaynabo, PR
08.2012 - 04.2017
- Managed sales process for more than 12 real estate projects; supervised up to seven sales representatives and +10 contractors
- Requested and analyzed contractor's proposals and managed the maintenance of available units
- Served as realtor for five projects, mid-market, with prices of up to $320K
- Managed to close 100% of a complex with 80 units in one year
- Provided training for new hires
- Oversaw and analyzed market data to develop sales strategies
- Ensured compliance with federal agencies, including Department for Veterans Affairs, FHA, Fannie Mae
- Managed the compliance of Puerto Rico Finance Authority to qualify projects for the 'Low Income Housing' 'HOME' program
Education
Master's Degree - Finance
Interamerican University of Puerto Rico
05.2021
Bachelor's Degree - Business Administration
University of Phoenix
05.2013
Skills
- Program Management
- Planning and Administration
- Technology integration
- Budget control
- Contract management
- Regulatory compliance
- Cross functional collaboration
- Team leadership and development
- Office 365
- SAP
- SAP Ariba
- MS Project
- Smartsheet
- Power BI
- Service Desk
Certification
- Project Management Professional (PMP), # 3382891
- Real Estate Broker Lic, #14357
Professionalmemberships
- Project Management Institute Global Chapter, active member, 01/01/21, Present
- Project Management Institute- Puerto Rico Chapter, active member, 01/01/21, Present
Timeline
Project Management Support Specialist
Innovative Emergency Management
01.2023 - Current
Project Management Specialist
Evertec Inc
09.2020 - 12.2023
IT Project Coordinator
Banco Popular de PR
08.2019 - 09.2020
Administrative Coordinator
Banco Popular de PR
04.2017 - 08.2019
Real Estate Sales Manager
ADBK, LLC- VSVB, LLC
08.2012 - 04.2017
Master's Degree - Finance
Interamerican University of Puerto Rico
Bachelor's Degree - Business Administration
University of Phoenix