Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Busines Excellent Coop
Janssen Ortho
08.2022 - Current
Responsible for the data gathering of the Site's KPIs.
Perform Continuous Improvement Projects and Time Studies.
Work with the digitization of several Performance Boards in the Site.
Have the ability to solve problems.
Worked well in a team setting, providing support and guidance.
Managed time efficiently in order to complete all tasks within deadlines.
Skilled at working independently and collaboratively in a team environment
Customer Service Representative
Caribbean Temporary Services
07.2021 - 10.2021
Handled customer inquiries and suggestions courteously and professionally.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Answered constant flow of customer calls with minimal wait times.
Answered customer telephone calls promptly to avoid on-hold wait times.
Responded to customer requests for products, services, and company information
Developed customer service policies and procedures to meet and exceed industry service standards
Registered Nurse, Intensive Care Unit at Hospital Español Auxilio Mutuo De Puerto RicoRegistered Nurse, Intensive Care Unit at Hospital Español Auxilio Mutuo De Puerto Rico