Dalymar Andujar Jimenez
Gurabo,PR
Summary
JOB OBJECTIVE Expand experience and knowledge on different business environments and develop professionally to gather experience on the assigned functions.
SUMMARY OF QUALIFICATIONS Proficiency in addressing customer complaints and concerns. An aptitude for developing marketing for social media and traditional commercial outlets to help secure donations. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals.
Overview
5
5
years of professional experience
Work History
Merchandising Executive Associate
The Home Depot
09.2020 - Current
- Skilled at working independently and collaboratively in team environment.
- Self-motivated, with strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Excellent communication skills, both verbal and written.
- Proved successful working within tight deadlines and fast-paced environment.
- Strengthened communication skills through regular interactions with others.
- Participated in team projects, demonstrating ability to work collaboratively and effectively.
Interactive Voice Response
Ticketpop
05.2019 - 03.2020
- Attend calls from Ticketpop clients
- Make reservations, process payments, make cancellations/ refunds
- Give outlets information, give web support
- Resolve client's complaints
- Skilled at working independently and collaboratively in team environment.
- Self-motivated, with strong sense of personal responsibility.
- Managed time efficiently in order to complete all tasks within deadlines
Customer Service Desk Receptionist
Bacardi Corp.
03.2019 - 04.2019
- Casa Bacardi
- Attend calls from Casa Bacardi visitors
- Booking reservations for visitor center tours
- Review email request and answer tourist request sent via email
- Review Zendesk and TripAdvisor site
- Demonstrated respect, friendliness and willingness to help wherever needed
Data Entry Clerk
Bacardi Corp
09.2018 - 02.2019
- Update training management tool records for employees
- Review and update department training matrix
- Create new training records
- Prepare training manual on usage of tools
- Provide training for different departments
- Create links between trainings and policies and procedures in Microsoft Sharepoint
- Completed data entry tasks with accuracy and efficiency.
- Updated and maintained employees information, documents and records.
Volunteer
American Cancer Society
01.2010 - 01.2017
- Helped at the office taking calls and organizing documents
- Assisted on the coordination of activities such as Cancer Awareness March and Relay for Life
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others
Volunteer
Hospital Hima San Pablo
01.2012 - 01.2017
- Organize and archive documents at Human Resources Department
- Provide morale support to Oncology patients
- Deliver daily food to patients
- Communicated with staff members to stay informed about volunteer opportunities and events.
Education
Studying - Interior Design
Universidad De Puerto Rico Recinto Carolina
Carolina, Puerto Rico06.2024
Transferred University - Interior Design
Universidad Ana G. Mendez Recinto Gurabo
Gurabo, Puerto Rico12.2020
High School Diploma -
Colegio Católico Notre Dame
Caguas, Puerto Rico05.2017
Skills
- Computer Proficiencies
- MS Excel, PowerPoint and Word
- Prezi software
- Outlook
- Customer Service
- Effective Merchandising
- Working Drawings and Procedures
- Interior Planning
Languages
Spanish
Native language
English
Advanced
C1
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Merchandising Executive Associate
The Home Depot
09.2020 - Current
Interactive Voice Response
Ticketpop
05.2019 - 03.2020
Customer Service Desk Receptionist
Bacardi Corp.
03.2019 - 04.2019
Data Entry Clerk
Bacardi Corp
09.2018 - 02.2019
Volunteer
Hospital Hima San Pablo
01.2012 - 01.2017
Volunteer
American Cancer Society
01.2010 - 01.2017
Studying - Interior Design
Universidad De Puerto Rico Recinto Carolina
Transferred University - Interior Design
Universidad Ana G. Mendez Recinto Gurabo
High School Diploma -
Colegio Católico Notre Dame
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