Daniel Acosta
Sabana Hoyos
Summary
Multitasker, problem solver, highly motivated leader with exceptional people skills. With experience in pharmaceuticals manufacturing facilities environment, retail stores, and the military. With proven skills in customer service, shipping, packaging, inventory management and food handling. With a military career of more than nine (9) years. Fully bilingual: English/Spanish.
Professional in food service industry, bringing strong expertise in food preparation, customer service, and maintaining high standards of hygiene and safety. Known for effective teamwork, adaptability, and delivering consistent results in fast-paced environments. Skilled in menu planning, inventory management, and training staff to ensure seamless operations and exceptional dining experiences. Reliable and flexible, consistently meeting and exceeding expectations.
Overview
10
10
years of professional experience
Work History
Food Service Specialist
US Army Reserve
09.2015 - Current
- Ensures proper food handling, sanitation and storage protocols.
- Make the “Prep Cook” process for the food items on the menu.
- Prepares food and service meals in the field, bases or stations.
- Manages inventory control of food items, place orders and inspect food supplies.
- Cleans and maintains tools, utensils, equipment and the kitchen, according to health and food sanitation standards.
- Overall tasks are: preparation, cooking, stocking and hospitality of guests.
Security Officer
Allied Universal Security Services
05.2024 - 10.2025
- Monitored premises to ensure safety and security protocols were consistently followed.
- Conducted regular patrols to identify and mitigate potential security risks.
- Responded promptly to incidents, coordinating with law enforcement as necessary.
- Assisted in training new officers on emergency response procedures and company policies.
Mail Carrier
USPS
11.2019 - 10.2023
- Delivered mail efficiently across designated routes, ensuring timely service to residents and businesses.
- Managed daily route logistics, adapting to changing conditions and maintaining delivery schedules.
- Operated postal vehicles safely while adhering to all traffic regulations and safety protocols.
- Handled customer inquiries professionally, providing information on services and addressing concerns promptly.
Shipping & Inventory Clerk
DuPont Pharmaceuticals
07.2019 - 12.2020
- Compare invoice order to verify incoming shipments are accurate.
- Collaborate with the medical devices (pacemaker) inspection.
- Accurately packaged medical items, labeled and weighed them.
- Organize stock and merchandise within the warehouse.
- Collaborates and communicates with logistics technicians, customer service representatives, drivers and others.
- Track orders and ensure timely delivery of goods.
- Update database with incoming and outgoing products.
- Maintains an accurate log report of daily inventory transactions.
- Dispose of obsolete inventory, as directed.
- Notify superiors about discrepancies between physical counts and computer systems counts.
Customer Service Representative
Walmart Supercenter
02.2018 - 11.2018
- Provides guidance and support to clients, resolving client’s concerns.
- Assist clients locating merchandise, and promoting company products.
- Stocking and arranging merchandise, organizing products display.
- Setting up store, cleaning, performing safety sweeps, handling and disposing hazardous materials and reporting unsafe situations.
- Signing, pricing merchandise and strategic display of promoting products.
- Monitor food product rotation, code dating and comply with food sanitary standards.
Packaging & Shipping Clerk
Boston Scientific Pharmaceuticals
03.2017 - 01.2018
- Compare invoice order to verify incoming shipments are accurate.
- Accurately packaged, labeled and weighed items to be shipped.
- Organize stock and merchandise within the warehouse.
- Collaborates and communicates with logistics technicians, customer service representatives, drivers and others.
- Track orders and ensure timely delivery of goods.
- Update database with incoming and outgoing products.
- Maintains an accurate log report of daily inventory transactions.
- Dispose of obsolete inventory, as directed.
- Notify superiors about discrepancies between physical counts and computer systems counts.
Education
Food Service Specialist Certification -
Quartermaster School
Fort Lee, VAHS Diploma - Tailoring & Sewing Certification
Jesús Silverio Delgado School
Barceloneta, PRSkills
- Shipping
- Packaging
- Inventory Management
- Pharmaceuticals Manufacturing
- Military service
- Fully Bilingual: English Spanish
- Customer service and assistance
- Team leadership
- Time management
References
Available upon request.
Timeline
Security Officer
Allied Universal Security Services
05.2024 - 10.2025
Mail Carrier
USPS
11.2019 - 10.2023
Shipping & Inventory Clerk
DuPont Pharmaceuticals
07.2019 - 12.2020
Customer Service Representative
Walmart Supercenter
02.2018 - 11.2018
Packaging & Shipping Clerk
Boston Scientific Pharmaceuticals
03.2017 - 01.2018
Food Service Specialist
US Army Reserve
09.2015 - Current
HS Diploma - Tailoring & Sewing Certification
Jesús Silverio Delgado School
Food Service Specialist Certification -
Quartermaster School