Daniel Zerpa Torres
Gurabo
Summary
Paraprofessional with strong experience in educational support, adept at fostering academic achievement and promoting inclusive learning environments. Skilled in classroom management, individualized instruction, and behavioral support. Focuses on teamwork and adapts to changing needs, ensuring seamless collaboration with educators and staff. Known for reliability, empathy, and effective communication skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Paraprofessional
Gersh Academy
05.2024 - Current
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Took part in professional development workshops to boost skills.
- Graded and provided feedback on assignments.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.
- Assisted in the collection and analysis of data on student performance, contributing to ongoing progress monitoring efforts.
- Implemented behavior management techniques effectively to maintain a structured learning environment conducive to student success.
- Helped teacher prepare instructional material and displays.
- Reported on student progress, behavior, and social skills to parents.
Restaurant Busser
Marriot/Sheraton
06.2022 - 12.2023
- Moved tables and chairs according to expected customer numbers
- Addressed customer questions and requests and directed guests to appropriate facility locations
- Provided special seating and silverware for families with young children
- Brought out complimentary food and drink items before meals
- Removed plates and glasses from tables after meals
- Reported damages and shortages to supervisors and responded to emergency situations
- Assisted waitstaff by bringing out food and dessert plates
- Filled beverage and ice dispensers
- Carried food, dishes, trays and silverware from kitchens and supply departments to serving counters
- Served food to customers when waiters and waitresses needed assistance
- Cleaned and polished counters, shelves, walls, furniture, or equipment in food service areas or other areas of restaurants and mop or vacuum floors
- Greeted and seated customers
- Carried linens to and from laundry areas
- Garnished foods and positioned on tables to keep visible and accessible
- Maintained adequate supplies of items, such as clean linens, silverware, glassware, dishes, and trays
- Performed served, cleaning, and stocked duties in establishments, such as cafeterias and dining rooms, to facilitate customer service
- Swept and mopped dining areas after closing
- Refilled glasses with drinks and replenished condiment shakers
- Collaborated with staff teams and developed business relationships with coworkers to build personal networks
EDI Counselor
Apex Summer Camp
06.2023 - 08.2023
- Company Overview: University of Washington
- Provide advanced peer experiences for children with autism spectrum disorder, ADHD, and related disorders
- Use a points system to build social and behavioral skills in real-world environments
- Use an intervention method to assess and create awareness of social cues that promote diversity and inclusion in all social settings
- Lead group discussions to promote positive social behaviors
- Using the points system, I aided in the process of evaluating the data to create quantitative and qualitative reports
- Using the points system, we developed weekly educational, recreational, and behavioral activities to aid in the areas that were most needed by the individual and the group
- Provide individual assistance to the assigned camp members (23 assigned per week)
- University of Washington
Retail Sales Associate
Aeropostale
05.2021 - 12.2021
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers
- Helped customers complete purchases, locate items, and join reward programs
- Informed customers of current store promotions to encourage additional sales purchases
- Greeted customers and helped with product questions, selections and purchases
- Balanced and organized cash register by handling cash, counting change and storing coupons
- Spoke to customers in native language to increase loyalty and establish relationships
- Answered questions about store policies and addressed customer concerns
- Provided accurate information about promotions, customer programs and products, helping drive high customer retention
- Maintained clean sales floor and straightened and faced merchandise
- Folded and arranged merchandise in attractive displays to drive sales
- Supported loss prevention goals by monitoring shopper behavior
Crew Member
Chipotle Mexican Grill
10.2018 - 12.2020
- Supported loss prevention goals by monitoring shopper behavior
- Provided excellent customer service by greeting customers and meeting quality expectations
- Took orders, prepared meals and collected payments
- Trained new hires in customer service, food preparation and restaurant procedures
- Assisted other team members to achieve goals
- Followed food safety protocols and best practices as instructed by ServSafe training
- Kept food preparation area, equipment and utensils clean and sanitary
- Became familiar with products to answer questions and make suggestions
- Worked front counter, drive-thru and other areas as needed
Education
Master of Science - School Psychology
Universidad Albizu
San Juan, Puerto Rico06-2026
BACHELOR OF SCIENCE - psychology
UNIVERSITY OF SACRED HEART
11.2024
BACHELOR OF ARTS - filmmaking
UNIVERSITY OF THE SACRED HEART
06.2018
Skills
- Behavior Management
- Effective Communication
- Helping Students with Special Needs
- Small Group and Individual Assistance
- Data Collection
- Classroom Organization
Certification
- UW Medicine Compliance, 2023, Protecting Patient Information (HIPAA) Training
- CITI Program, 2023, GCP Social and Behavioral Research Best Practices for Clinical Research
- CITI Program, 2023, Human Research - Human Subjects Learners
- CITI Program, 2023, CITI Good Clinical Practice & Good Clinical Practice and ICH (GCP)
- CITI Program, 2023, Social and Behavioral Responsible Conduct Research
Languages
Spanish
Native language
Spanish
Proficient
C2
English
Proficient
C2
Volunteer Experience
Family Assistant Helper, Ronal McDonald's Children Foundation, 10/01/22, 05/31/23, Help the families with their respective needs like transportation & food., Study and analyze closely each case of every family with the supervisor before admitting them in the house., Check in the families when they arrived at the house, guide them, and clarify any question they could have., Check out the families when they leave and make sure everything is in order in the room and with the families., Answer the phone and clarify any questions the families might have., Work closely with the supervisor and help her with the arrival of new families.
Timeline
Paraprofessional
Gersh Academy
05.2024 - Current
EDI Counselor
Apex Summer Camp
06.2023 - 08.2023
Restaurant Busser
Marriot/Sheraton
06.2022 - 12.2023
Retail Sales Associate
Aeropostale
05.2021 - 12.2021
Crew Member
Chipotle Mexican Grill
10.2018 - 12.2020
BACHELOR OF ARTS - filmmaking
UNIVERSITY OF THE SACRED HEART
Master of Science - School Psychology
Universidad Albizu
BACHELOR OF SCIENCE - psychology
UNIVERSITY OF SACRED HEART
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