Danna P. Lozada Lòpez
Gurabo
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
3
3
years of professional experience
Work History
Waitress
Romano’s Macaroni Grill
06.2021 - Current
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Demonstrated extensive menu knowledge, enabling personalized recommendations for guests based on preferences or dietary restrictions.
Education
High School Diploma -
Gerardo Sellés Solá
Caguas, Puerto Rico05.2021
Skills
- Menu Recommendations
- Order Accuracy
- Customer Service
- Guest Relations Management
- Table Bussing
- Menu Memorization
- Wine Service
- Accurate Money Handling
- Order Taking
Languages
Español
Native language
English
Intermediate
B1
Timeline
Waitress
Romano’s Macaroni Grill
06.2021 - Current
High School Diploma -
Gerardo Sellés Solá
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