Darel Barroso Rios
Barceloneta
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
22
22
years of professional experience
Work History
Assistant Store Manager
CVS Pharmacy
03.2010 - Current
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Provided support to store manager in budgeting processes, helping maintain financial stability for the business.
- Analyzed customer feedback and implemented strategies to improve customer experience.
- Created and maintained safe and secure work environments for employees.
- Interacted well with customers to build connections and nurture relationships.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Assisted in recruiting, hiring and training of team members.
- Maintained excellent vendor relationships which facilitated smooth supply chain operations enabling better inventory control.
- Collaborated with store manager to develop marketing initiatives that drove traffic and increased brand awareness.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Developed and maintained strong relationships with vendors to facilitate timely product delivery.
Assistant Store Manager
RadioShack
02.2002 - 10.2010
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Reduced operational risks while organizing data to forecast performance trends.
- Assisted in recruiting, hiring and training of team members.
- Rotated merchandise and displays to feature new products and promotions.
Education
MBA - Business Management
University of Phoenix
Guaynabo, Puerto Rico06.2005
BBA - Accounting And Business Management
University of Puerto Rico
Arecibo, Puerto Rico06.2003
Skills
- Special Promotions Planning
- Database Management
- Sales Strategies
- Records Organization and Management
- Customer Service Management
- Staff training/development
- Problem-Solving
- Business Forecasting
- Mentoring and Coaching
- Attention to Detail
Accomplishments
- Best store in customer service
- Top 20 seller in sales
- Among the best stores in corporate visits
Timeline
Assistant Store Manager
CVS Pharmacy
03.2010 - Current
Assistant Store Manager
RadioShack
02.2002 - 10.2010
MBA - Business Management
University of Phoenix
BBA - Accounting And Business Management
University of Puerto Rico
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