Darlene Matos Colón
Caguas
Summary
Motivated, personable business professional with over 10 years of varied work experiences that help achieve and work in most environments. Diplomatic and tactful with professionals and non-professionals at all levels. Accustomed to handling sensitive, confidential records. Flexible and versatile – able to maintain a sense of humor under pressure. Thrive in deadline-driven environments. Excellent team-building skills.
Overview
14
14
years of professional experience
Work History
Medical Secretary Receptionist
Dr. Rafael E. Alonso Godinez’s office
05.2014 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Organized, maintained and updated information in computer databases.
- Collected deductible payments, processed transactions and updated relevant records.
- Tracked important patient information in Excel spreadsheets.
Customer Service/Data Entry Clerk
Laboratorios Borinquen, Inc
11.2011 - 05.2014
- Greet patients.
- Data entry of lab tests, code diagnosis, and billing information.
- File results, answer telephone, fax documents.
- Maintained clean and organized work environment to maintain customer safety.
- Checked for accuracy by verifying data and records.
- Scanned documents and saved in database to keep records of essential organizational information.
Billing Secretary
UTEP (Universally Trained Emergency Physicians) Group
06.2009 - 12.2010
- Maintained patients’ records up-to-date.
- Data entry of record and patient information.
- Billing of Emergency Room Services through ASSERTUS (Proclaim).
- Verified accuracy of billing data and corrected discrepancies.
- Processed customer invoices, credit memos and payments within established timelines.
- Generated daily, weekly and monthly reports for billing department.
- Used data entry skills to accurately document and input statements.
Education
Medical Secretary And Billing To Medical Plans -
EDIC College
Caguas, Puerto Rico05.2008
Skills
- Fluent in English
- Organizational Skills
- Recordkeeping
- Computer Skills
- Microsoft Office
- Dependable and Responsible
- Multitasking Abilities
Timeline
Medical Secretary Receptionist
Dr. Rafael E. Alonso Godinez’s office
05.2014 - Current
Customer Service/Data Entry Clerk
Laboratorios Borinquen, Inc
11.2011 - 05.2014
Billing Secretary
UTEP (Universally Trained Emergency Physicians) Group
06.2009 - 12.2010
Medical Secretary And Billing To Medical Plans -
EDIC College
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