David Alemañy Serrano
San Juan
Summary
To be able to contribute to the well-being and development of the company bringing to the table my past education and work experience.
Human Resources professional with robust experience in talent acquisition, employee relations, and performance management. Proven track record of fostering strong team collaboration and driving results through strategic initiatives. Skilled in conflict resolution, training and development, and organizational development. Adaptable and reliable, ensuring alignment with evolving business needs.
Overview
15
15
years of professional experience
Work History
Human Resources Manager and Administration
Americares Foundation
05.2018 - 03.2025
- Develop and execute recruitment and pipeline strategies to attract top talent
- In coordination with the hiring manager and aligned with HQ talent acquisition best practice, manage the local hiring process, including developing and posting position descriptions, screening applicants, and executing contracts
- Conduct new employee orientations and ensure a smooth onboarding process, as well offboarding of employees
- Utilize Talent Center and systems to capture data accurately and analyze recruiting statistics to make data informed decisions
- Act as point of contact for People & Talent and administrative inquiries for internal staff and be a liaison between the People & Talent department in HQ and the Puerto Rico office
- Manage all the Employee Relations affairs in the Puerto Rico office, assisting the Country Director with, investigations, and findings resolution; partner with HQ and Legal Department for situations that need to be escalated
- Facilitate managers’ knowledge and understanding of employment law and company policies
- Foster a positive work environment and maintain positive retention rates (capturing and communicating data for turnover and patterns)
- Address employee concerns and conflicts, providing mediation and resolution as needed
- Implement and maintain People & Talent policies and procedures in compliance with legal requirements
- Support on PTO planning
- Support performance review processes and provide guidance to managers and employees
- Develop and implement training and development programs to support employee growth
- Develop training materials and performance management programs to help ensure employees understand their job responsibilities
- Manage compensation strategy for all employees based on market research and pay surveys; keeps the strategy up to date
- In charge of manage, negotiate, and advice the Country Director, in all Health Insurance, and marginal benefits related to Puerto Rico office
- Ensure job descriptions are up to date and compliant with all local, state, and federal regulations
- Ensure Americares compliance with Puerto Rico local labor laws and federal regulations
- Maintain company organization charts and employee directory
- Partner with management to ensure strategic HR goals are aligned with organization’s initiatives
- Manage the procurement, storage, and distribution of office supplies and equipment
- Ensure the office environment is clean, safe, well-maintained and coordinate any necessary repairs or maintenance work
- Manage relationships with facility-related vendors and service providers ensuring contracts and services meet organizational needs and budget constraints
- Act as a liaison between the field office and the HQ IT team, ensuring alignment on IT policies, procedures, and projects
- Coordinate the maintenance and administration of local IT infrastructure, including computers, printers, and network systems
- Coordinate with the HQ IT team for major issues and upgrades
- Manage the organization’s commercial liability and vehicle property insurance policies
- Ensure all insurance policies are up-to-date and provide adequate coverage
- In alignment with HQ Safety and Security best practices and Country Director leadership, oversee safety and security processes and protocols are followed, such as OSHA, PR Workers Compensation, domestic violence, among others
- Ensure the office complies with OSHA standards and other relevant safety regulations
- Develop and implement safety policies and procedures
- Conduct regular safety audits and training sessions for staff
- Oversee the security of the office premises
- Develop and/or implement security protocols to ensure the safety of employees and assets, in conjunction with the Safety and Security Team and in alignment with HQ policies
- Develop and manage the local internship program, including recruitment, onboarding, and mentorship
- Provide guidance and support to interns to ensure a valuable and productive experience
- Support the PR DEI council in planning and implementing initiatives that promote a diverse and inclusive workplace
- Identify professional development needs and opportunities for staff and managers
- Act as the local representative for people and talent, ensuring alignment with organizational values and culture
- Lead the local team’s intentional culture and engagement activities including but not limited to staff recognition, bringing values into action, feedback culture by enhancing staff survey in global and local participation, and supporting P&T HQ initiatives
- Contribute to related People & Talent projects as assigned, such as engagement, global readiness, among others
- Support the LAC region in People and Talent initiatives, as required
- Participate in ACs committees or advisory bodies to share knowledge and best practices, like but not limited to: HR Community of Practice
HR Talent Acquisition Coordinator
Clinical Medical Services
04.2017 - 05.2018
- Responsible for full cycle recruiting, screening, and recommending placement of staff by using creative sourcing methods, both internal and external
- Conduct face-to-face and telephone interviews and evaluate candidates utilizing consistent templates and processes, leveraging behavior-based interview and assessment techniques
- Present pre-screened candidates to management utilizing consistent process
- Partner with hiring managers to understand their staffing needs and provide qualified candidates
- Develop and maintain a network of contacts to help identify and source applicants
- Advertising, recruiting, interviewing and selection process must meet AAP/EOE and Company standards
- Process pre-employment forms to include employment verification, motor vehicle record and drug screening
- Recommends new approaches, policies and procedures to continuously improve in efficiencies and services of the Human Resources Department
- Conducts research and prepares a variety of statistical and administrative reports
- Conducts new-employee orientation
- Investigates employee complaints and assist in resolving conflicts
- Observes all health/safety and security procedures and reports potentially unsafe conditions
Human Resources Administrator
Imperial Dade
05.2015 - 04.2017
- Administration of payroll process through ADP system, including, licenses and benefits such vacations, sick, workers compensation, 401k retirement plan, FMLA, among others
- Report directly to de General Manager and act as a liaison between corporate office and local branch
- Responsible for the administration and implementation of the Health Care Plan including negotiation, orientations benefits, health activities, claims resolutions, among others
- Management in the development and implementation of personnel policies and procedures, according to employee handbook
- Provide management with information or training related to performance appraisals or documentation of performance issues
- Participates in developing department goals, objectives, and systems
- Develops and maintains affirmative action program
- Handles employee relations procedures such as exploratory interviews, investigations and dismiss cases supporting different departments of the organization
- Accountable for the staffing process, including recruitment and selection, new hire orientation, on boarding trainings, among others
- Training and develop for employees, supervisors, and managers about different human resources procedures
- Provides leadership, direction, coaching, feedback, and, where appropriate, discipline to and through subordinate team members
- Recommends new approaches, policies, and procedures to effect continual improvements in efficiency of the department and services performed
- In charge of the performance bonus program and the quarterly safety bonus program
- Maintains human resource information system records and compiles reports from the database
- Maintains compliance with federal and state regulations concerning employment
- Supervise the safety and security programs ensuring the company compliance according to OSHA requirements
- Coordinate awards programs and social activities for employees
Human Resources Generalist
Boys & Girls Clubs of PR
11.2011 - 05.2015
- Responsible for the staffing process, including new hire orientations for non-exempt, exempt positions and temporary positions in all sites in an organization with more than 400 hundred employees
- Experience in the recruitment of high levels positions such as general manager, shared services, accounting, specialized teachers, market managers, marketing, among others
- Establishes recruiting requirements by studying organization plans and objectives; meeting with managers to discuss needs
- Builds applicant sources by researching and contacting community services, colleges, employment agencies, recruiters, media, and internet sites, providing organization information, opportunities, and benefits, making presentations and maintaining rapport
- Training and develop for supervisors and managers about recruitment process, employee relations, affirmative action, among others
- Management of employee relations including, exploratory interviews, investigations and dismiss cases supporting different departments of the organization
- Avoids legal challenges by understanding current legislation; enforcing regulations with managers; recommending new conducting procedures
- Assure of the implementation of the HR and employment handbook polices, affirmative actions, among other policies
- Interpreting, assisting and advising employees and managers regarding cooperative agreement applications, leave management and benefit administration, and HR procedures and policies within the specified guidelines
- Completion of job application materials and documents, and preparation of employment interviews and tests
- Establishing, organizing and supervising the maintenance of department records, ensuring complete accuracy and confidentiality
- Preparing, reviewing, interpreting, analyzing, and approving a variety of data, information and reports, and making recommendations depending on findings, through a balance score card report
- Conducting and advising management and supervising human resource issues; investigating human resource related problems and making recommendations to the organization
- Design of structure interview for all the position in the Organization
- Oversees monthly corporate reports on absenteeism, headcount, turnover, probation period and other essential measures
- Support the payroll process using ADP systems
- Coordinate full cycle recruitment and on boarding efforts of new staff and completion of new hire paperwork
Human Resources Recruiter/Coordinator
AkzoNobel Paints
09.2010 - 11.2011
- Hiring of qualified candidates for par time, full time, exempt and non-exempt positions, as a corporate level, such as: supply chain, laboratory, marketing, sales, engineering, manufacturing, finance, accounting, IT, warehouse, industrial mechanic, buyer, among others
- Coordination with local universities and employments agencies for the screening of candidates, job fairs, payrolls, contracts renews and other activities
- Coordinate full cycle recruitment and on boarding efforts of new staff and completion of new hire paperwork
- Record keeping, resume evaluation, and phone screening, out sourcing, interviews, recruitment and selection of different position as a daily operation
- Coordination and handle of new hire orientation
- Oversees monthly corporate reports on absenteeism, headcount, turnover, and other essential measures
- Assist the Generalist and Director of the Human Resources department in different initiatives such as incentives, performance and developing programs, performance improvement plan, viewpoints, agility sessions, journeys, company activities, job fairs, employee situations, among others tasks
- Partners with plant leadership to support community involvement initiatives
- Support the payroll process, using the ADP and ITS program
- Interacts with and aids employees with questions relating to HR policies, procedures, contract administration benefits, payroll and other HR related aspects
- Acts as a liaison between all levels of management, employees, universities, and employment agencies with the human resources departments and others departments
Education
M.A. - Human Resources
University of Puerto Rico
01.2018
B.A. - Labor Relations
University of Puerto Rico
01.2009
Skills
- HR policies and procedures
- Employee relations
- Microsoft office proficiency
- Training and mentoring
Affiliations
Society of Human Resources Management (SHRM), 19283, 2012-present
Timeline
Human Resources Manager and Administration
Americares Foundation
05.2018 - 03.2025
HR Talent Acquisition Coordinator
Clinical Medical Services
04.2017 - 05.2018
Human Resources Administrator
Imperial Dade
05.2015 - 04.2017
Human Resources Generalist
Boys & Girls Clubs of PR
11.2011 - 05.2015
Human Resources Recruiter/Coordinator
AkzoNobel Paints
09.2010 - 11.2011
B.A. - Labor Relations
University of Puerto Rico
M.A. - Human Resources
University of Puerto Rico
Similar Profiles
Sherif AhmadSherif Ahmad
Procurement & Logistics Lead at AMERICARESProcurement & Logistics Lead at AMERICARES
JEMPS CIVILJEMPS CIVIL
Interpreter at AmericaresInterpreter at Americares
Sonya SmithSonya Smith
Office Assistant/Receptionist Assistant at AARP Foundation SCSEP FoundationOffice Assistant/Receptionist Assistant at AARP Foundation SCSEP Foundation