David Perfecto Robles
San Juan
Summary
Dynamic professional with a proven track record at Cannalabs, excelling in budget management and customer service. Skilled in regulatory compliance and conflict resolution, I have consistently enhanced team performance and customer satisfaction. My proactive approach ensures efficient operations and fosters strong customer rapport in fast-paced environments.
Overview
12
12
years of professional experience
Work History
Asistente De Gerente
Cannalabs
Carolina, Puerto Rico
05.2024 - Current
- Created and managed budgets for travel, training, and team-building activities.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Managed customer service inquiries and complaints in a timely manner.
Técnico De Dispensario
Bwell
Carolina
08.2022 - 05.2023
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Greeted customers and provided exceptional customer service.
Supervisor/Promotor
Buena Vibra Group
San Juan
01.2015 - 03.2020
- Managed budget for department, ensuring all expenses stayed within allocated funds.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Exterminator
Exterminadora Los Cuñados 2
Bayamon
06.2013 - 07.2019
- Provided detailed reports to clients detailing the services performed, findings, and recommendations for future prevention.
- Worked independently to manage daily schedules and route planning efficiently.
- Installed physical barriers such as screens, caulking, door sweeps. to prevent entry of pests into buildings.
Education
Bachelor of Arts - Biology
Universidad Interamericana Metro
San Juan12-2026
Bachelor of Arts - Criminal Justice
Universidad De Puerto Rico
Carolina06-2019
Skills
- Regulatory compliance
- Customer service
- Conflict resolution
- Money handling
- Customer rapport
- Retail operations management
Languages
Spanish
First Language
English
Proficient
C2
Timeline
Asistente De Gerente
Cannalabs
05.2024 - Current
Técnico De Dispensario
Bwell
08.2022 - 05.2023
Supervisor/Promotor
Buena Vibra Group
01.2015 - 03.2020
Exterminator
Exterminadora Los Cuñados 2
06.2013 - 07.2019
Bachelor of Arts - Biology
Universidad Interamericana Metro
Bachelor of Arts - Criminal Justice
Universidad De Puerto Rico
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