David Vargas Méndez
San Juan
Summary
Highly skilled supervisor with 10 years of experience supervising, scheduling and directing employees. Resourceful specialist knowledgeable in production of telecommunications. Track record of boosting efficiency. Focused on monitoring performance, quality and customer feedback through employee screening. Skilled maintenance professional with focus on delivering quality workmanship and reliable solutions. Known for collaborating effectively with team members and adapting to changing project requirements. Proficient in variety of repair techniques and valued for reliability and adaptability. Professional with experience in maintenance and repair, ready to contribute effectively in this role. Known for strong problem-solving skills, reliability, and adaptability to changing needs. Skilled in carpentry, plumbing, electrical work, and general repairs. Strong focus on teamwork and achieving results, ensuring tasks are completed efficiently and to high standards.
Overview
17
17
years of professional experience
Work History
Repair-Handyman
Self Employed
10.2020 - Current
- Performed basic landscaping tasks, such as mowing, gardening, pulling weeds, and watering lawns for 2,000 square foot facility.
- Prepared for new painting by removing previous materials with seam-cleaning, sandblasting, scraping, and sanding.
- Completed repair projects on time and under budget, resulting in significant increase in new client referrals.
- Performed basic electrical work and plumbing repairs such as installing new toilets, removing electrical wires, unclogging drains, and maintaining gutters.
- Expanded clientele base through referrals from satisfied customers who praised my professionalism and attention to detail in executing various handyman tasks.
- Collaborated with other handymen to complete larger projects efficiently while ensuring high-quality results for the clients.
- Assisted homeowners in maintaining their properties by performing routine maintenance tasks such as painting, plumbing, and electrical work.
- Replaced worn or broken parts on machines and equipment.
- Performed minor wall repair, installed drywall, and applied wallpaper.
- Installed cabinets and shelving units in homes and offices to provide additional space and organization.
- Installed lighting fixtures to improve lighting and increase energy efficiency.
Team Leader Supervisor
Claro PR
04.2018 - 10.2020
- Supervise and monitor a group of call center employees serving internal and external clients of the company
- The purpose is to monitor pending orders throughout the island to make sure that supervisors of each region attend to them and seek quick solutions for customers
- Report the progress of these orders to senior management for decision making
- Created and implemented strategies for improving operational efficiency and accuracy
- Evaluated employee skills and knowledge regularly, providing hands-on training and mentoring to individuals with lagging skills
- Interpreted work order information and specifications to plan, schedule and complete jobs precisely
- Implemented policies and standard operating procedures for continuous improvement
Marketing Manager
Family Foods
05.2013 - 06.2017
- Product formula and labeling reviewed for current market tendencies and customer interest
- Consulted with product development teams to enhance products based on customer feedback
- Helped incorporate product changes to drive customer satisfaction and firm profits
- Grew new business connections by strategically networking with industry experts
Project Manager
DCPM Construction
05.2013 - 01.2014
- Adhered to industry practices, company standards and safety protocols in all work
- Restocked inventory, completed cycle counts and assisted with full audits
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers
- Effectively supervised staff of personnel by implementing company policies, protocols, work rules and disciplinary action
- Performed customer needs assessments and coordinated resolutions with supply chain and quality teams
- Modernized and improved operational procedures to increase efficiency and profitability while tightly controlling costs such as labor and preventing waste
- Increased operational efficiency by developing improved filing systems for confidential client records and reports
- Coordinated site investigations, documented issues and escalated to executive teams as needed
Accounts Executive
Duarte Waste
01.2009 - 12.2013
- Strengthened customer relationships with proactive and collaborative approach to managing needs
- Presented key decision-makers with new and updated accounting strategies
- Reviewed accounts monthly to monitor and track customer satisfaction and complaints
Brand Manager & Marketing Analyst
Sony PR
01.2008 - 12.2009
- Helped incorporate product changes to drive customer engagement and firm profits
- Developed innovative marketing campaigns based on key objectives
- Consulted with product development teams to enhance products based on customer data
- Oversaw product planning and demand management on monthly basis in order to maintain adequate product levels
Education
Bachelor Of Science (60 Credits) - Business Administration-Marketing & Management
University Of Phoenix
Guaynabo, PRSkills
- MS Office
- Preventive Maintenance
- Equipment Installation
- Power Tool Operation
- Quality Inspection
Languages
Spanish
English
Timeline
Repair-Handyman
Self Employed
10.2020 - Current
Team Leader Supervisor
Claro PR
04.2018 - 10.2020
Marketing Manager
Family Foods
05.2013 - 06.2017
Project Manager
DCPM Construction
05.2013 - 01.2014
Accounts Executive
Duarte Waste
01.2009 - 12.2013
Brand Manager & Marketing Analyst
Sony PR
01.2008 - 12.2009
Bachelor Of Science (60 Credits) - Business Administration-Marketing & Management
University Of Phoenix
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