Debora Pena
Fajardo
Summary
Offering positive attitude and genuine interest in helping others, ready to thrive in customer-focused environment. Brings ability to quickly learn company products and services, ensuring accurate and efficient customer support. Ready to use and develop communication and problem-solving skills.
Overview
10
10
years of professional experience
Work History
Nurses Aide
Casa De Salud Del Este
03.2020 - Current
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Exhibited a strong work ethic and meticulous attention to detail.
- Reduced instances of bedsores by regularly turning and repositioning patients as per care plan.
- Contributed to a positive work environment by fostering strong relationships with colleagues and demonstrating a willingness to help others as needed.
- Maintained a clean and sanitary environment for patients, ensuring infection control practices were followed diligently.
- Earned recognition from patients, families, and supervisors for consistently displaying compassion, attentiveness, and dedication towards improving overall patient experience and satisfaction.
- Monitored vital signs and reported any abnormalities to the supervising nurse immediately, ensuring timely medical intervention when needed.
- Contributed to the efficient functioning of the nursing team by promptly responding to call lights and resolving concerns.
- Updated patient records accurately, enabling effective communication among healthcare providers for seamless care delivery.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted in patient mobility, improving their physical strength and independence with daily activities.
- Furthered skills by actively taking part in employee training and taking classes to improve skills.
- Provided emotional support to patients and families during difficult times, fostering trust and rapport.
- Promoted patient safety by assisting with transfers, ambulation, and falls prevention measures.
- Improved patient outcomes by consistently following established protocols in wound dressing changes, catheter care, and medication administration assistance under nurse supervision.
- Demonstrated excellent time management skills by prioritizing tasks based on urgency while maintaining high-quality patient care standards.
Physical Therapy Aide
Kaiser Permanente
01.2015 - 01.2019
- Assisted front desk by answering phones, scheduling appointments, filing documents and processing payments.
- Enhanced patient comfort and safety by setting up equipment, preparing treatment areas, and positioning patients as needed.
- Optimized scheduling efficiency through coordination with administrative staff members, minimizing appointment conflicts for both therapists and patients.
- Contributed to positive patient outcomes by closely monitoring progress and providing timely updates to supervising therapists.
Education
Diploma -
Ygnacio Valley High
Pleasant Hill 06.2002
Skills
- Calm and level-headed under duress
- Quick problem solver
- Willingness to learn
- Teamwork and collaboration
- Time management
- Attention to detail
- Multitasking Abilities
- Customer service
- Active listening
- Critical thinking
- Computer proficiency
- Customer satisfaction
- Prioritization
Languages
Spanish
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Timeline
Nurses Aide
Casa De Salud Del Este
03.2020 - Current
Physical Therapy Aide
Kaiser Permanente
01.2015 - 01.2019
Diploma -
Ygnacio Valley High
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