Deborah Lewis

• Administrative Duties - Match new patients with therapists based on therapy needs and availability, oversee scheduling of patient appointments and meetings, oversee insurance verification and claims processing, ensure accurate and secure maintenance of medical records, billing and insurance,maintain compliance with HIPAA and ensure staff adheres to these standards
• Financial Management Duties - Supervise billing, coding and collections to ensure timely and accurate payments, Oversee office budget and control expenses, Process staff and therapist payroll
• Office Processes and Procedures - Identified and established work processes and procedures to improve office efficiency,assist in planning and executing strategies to grow the practice
• Staff Supervision Recruit, hire and train staff and therapists, conduct staff performance evaluations and provide feedback or disciplinary action, foster a positive work environment and ensure staff collaboration, Use Microsoft TEAMs for team collaboration
• Patient Relations - Ensure a high standard of patient care and satisfaction , handle patient complaints or concerns professionally
• Technology Oversight - ensue practice management and Electronic Health Record (EHR) and Patient Management (PM) systems are running smoothly, work with IT and support staff for office medical system - AdvanceMD for training, issues and problem

For 30+ years, I managed projects and supported business applications for Procurement, Orders to Cash, Supply chain, Payables , Inventory, Railcar Operations , Security, Audit and Controls

• · Project Manager Duties – Planning and Initiating Projects , Managing Project Execution, Communication and Stakeholder Management, Risk Management, Budget and Resource Management, Quality Assurance , Closing and Evaluating Projects
• · Senior Staff Analyst Duties - Requirements Gathering, System Design and Development, System Design and Development, Testing and Quality Assurance, Implementation and Deployment, Maintenance and Support, Communication and Coordination, Security and Compliance
• Oversaw quality assurance testing processes, ensuring that all software met organizational standards before deployment.

Played a key role in guiding 20+Scouts through the process of achieving the prestigious eagle Scot Rank.

• Scout Mentorship– Explained to scouts and families, requirements, timeliness and steps involved in earning the Eagle Scout rank, help - scouts create a roadmap to complete their rank advancement requirements, encourage progress -regularly check in with scouts to monitor their progress, Assist in time management and prioritizing requirements
• Project Guidance assist scout in selecting, planning and gaining approval for their Eagle Scout service project, offer advice, templates and examples to help scouts write project proposals and plans, guide scouts during project execution, ensuring they follow guidelines and stay on track
• Advancement Support Ensure Scouts complete required merit badges, Helped Scouts prepare their Eagle Scout rank application and verify that all requirements are met, Ensure Scouts have a completed Eagle Scout project workbook and other necessary documentation
• Board of Review Preparation - coordinate with the troop committed and district/council to schedule Eagle Board of Reviews, Coach Scouts on how to present themselves during the review
• Communication and Advocacy - Troop point of contact between Scout, troop leaders and the district/council, Recognition Planning – assist with planning organizing Eagle Scout Court of Honor to celebrate achievements
• Record Keeping and Reporting, maintain records of Scouts advancements and ensure documentation is up to date, Provide regular updates on the status of Scouts aiming for Eagle rank