DELINMARÍ RIVERA
Toa Alta
Summary
Responsable and hardworking Office Assistant with experience in administrative work, office support and with exceptional costumer service skills. I bring forth high quality organizational skills and a self-motivated drive to achieve excellence and a commitment to safely and professionally handling confidential tasks. Have the ability to adapt to unforeseen circumstances and manage sensitive information.
Overview
16
16
years of professional experience
Work History
Administrative Assistant
Aguilar Food Services
08.2024 - Current
- Work with accounts receivable on Tasis School Cafeteria.
- Manage weekly payroll for cafeteria emplpyers.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Administrative Assistant and Front Desk
Vitanova
08.2024 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information regarding medical records by adhering to strict privacy policies and implementing secure filing systems.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Administrative Assistant
Dr. Arnaldo Ramos
01.2022 - 07.2024
- Data entry
- Manage sensitive and confidential information about patients
- Submit medical evaluations to medical insurance platforms
Dance Teacher and Curriculum Coordinator
Puerto Rico Performing Arts
01.2013 - 05.2021
- Develop an arts curriculum designed for preschool and elementary school students; its was implemented in several public and private schools in Puerto Rico (Academia Santo Tomás de Aquino Elemental - Bayamón, Colegio Marista El Salvador - Manatí, Creative Learning School - Trujillo Alto, among others)
- I implemented the curriculum myself working as a dance teacher for elementary students and preschoolers
Property Tax Collection Clerk
Puerto Rico Government - CRIM
05.2009 - 10.2012
- Costumer Service collecting money, applying payments, evidencing and crediting to taxpayers accounts
- Since Bayamón is a regional office I received several municipalities monthly tax collection summary and apply each payment to tha taxpayers account
- Worked managing large amounts of money and every day did a register count
Education
Bachelor - Business Administration
University of Puerto Rico
12.2009
Skills
- Attention to detail
- Organized
- Responsible
- Trustworthy
- Time management oriented
- Empathetic
- Computer skills
- Customer service
- Data entry
Languages
Spanish
English
Timeline
Administrative Assistant
Aguilar Food Services
08.2024 - Current
Administrative Assistant and Front Desk
Vitanova
08.2024 - Current
Administrative Assistant
Dr. Arnaldo Ramos
01.2022 - 07.2024
Dance Teacher and Curriculum Coordinator
Puerto Rico Performing Arts
01.2013 - 05.2021
Property Tax Collection Clerk
Puerto Rico Government - CRIM
05.2009 - 10.2012
Bachelor - Business Administration
University of Puerto Rico
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