- Spanish
- English
Denies A. Nieves Maldonado
Carolina
Summary
Bachelor's in business administration with a concentration in Management. With extensive administrative knowledge that allows me to participate effectively in decision making, data analysis, management, and processing of information. In addition, I am an experienced specialist in the field of Sales and Customer Service. Oriented to offer the best services, products, and solutions according to the unique needs of each client, generating confidence in the company and the services provided. Responsible, punctual, dynamic, cooperative, and organized person.
Overview
24
24
years of professional experience
Work History
Mail Handler Assistant
USPS
Carolina
03.2024 - Current
- Ensured timely dispatch of outgoing mail, preparing packages and envelopes with appropriate postage and labeling.
- Improved mail processing efficiency by sorting and organizing incoming mail according to specific routing codes.
- Reduced damage to parcels by carefully handling fragile items during sorting and transportation processes.
- Managed time-sensitive materials effectively, ensuring their prompt delivery within designated deadlines.
Operations Manager
CVS Pharmacy
Guaynabo - San Juan, PR
12.2014 - 02.2024
- Employees supervision
- Customer service and support
- In charge of filling products in the aisles
- Inventory management and scheduling
- Updating of planograms
- Tracking of LP and CFR expectations
- Achievement: Exceed company expectations
- Cash mangement
Assistant Manager
Party City
Caguas, PR
07.2008 - 01.2014
- Employee supervision
- Customer service and support
- In charge of filling products in the aisles
- Payroll and inventory management
- Updating of planograms
- Achievement: Exceed company expectations
- Cash management
Store Manager
El Amal Pharmacies
Hato Rey, PR
05.2001 - 06.2008
- Billing and inventory management
- Preparation of employee schedules
- Supervision of the warehouse and in charge of filling products in the aisles
- Customer service and support
- Achievement: Exceed company expectations
- Cash management
Education
Bachelor's Degree - Business Administration with Concentration in Management
Bayamón Central University
Bayamón, PR01.2014
High School Diploma -
Rexville Highschool
Bayamón, PR01.2008
Skills
- Bilingual (English and Spanish)
- Effective management
- Excellent communication skills
- Excellent negotiation skills
- Identification of strengths and weaknesses
- Ability to understand organizational complexities
- Ability to manage time
- Ability to handle multiple tasks
- Costumer service experience
Languages
References
Available upon request
Personal Information
Nationality: Puerto Rico
Timeline
Mail Handler Assistant
USPS
03.2024 - Current
Operations Manager
CVS Pharmacy
12.2014 - 02.2024
Assistant Manager
Party City
07.2008 - 01.2014
Store Manager
El Amal Pharmacies
05.2001 - 06.2008
Bachelor's Degree - Business Administration with Concentration in Management
Bayamón Central University
High School Diploma -
Rexville Highschool