Denis Stajdohar
Crnomelj
Summary
Customer-oriented Wait Staff Member with experience in service industry. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons. Licensed for preparation and sale of alcoholic beverages, bar procedures and liquor laws. Hardworking Cocktail Server with strong aptitude for memorization and accurate order fulfillment with personable attitude. Applies knowledge of [Area of expertise] and skill for beverage recommendations to create exceptional customer experiences. Motivated Waitress with experience serving customers in busy, fine dining restaurants. Recognized for significantly increasing guest check averages by promoting appetizers, specialty items and unique wine selections. Collaborative, thoughtful team leader offering clear, comprehensive and supportive supervision. Cheerful [Job Title] offering experience in fast-paced diner and short-order restaurant settings. Promotes customer comfort and enhanced experiences by answering questions and responding to concerns. Maintains service standards and follows safe service regulations. Always ready to help team members by taking on additional tasks. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
15
15
years of professional experience
Work History
Self Employed
Cviki, Denis Stajdohar S.p.
03.2021 - 10.2023
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Proved successful working within tight deadlines and a fast-paced environment.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Worked flexible hours across night, weekend and holiday shifts.
- Developed and maintained courteous and effective working relationships.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Cultivated interpersonal skills by building positive relationships with others.
Hotel Waiter
Hotel Hochsoelden
11.2019 - 12.2019
- Enhanced guest satisfaction by providing exceptional dining experiences through attentive service and timely delivery of orders.
- Maintained clean and organized table settings, ensuring a comfortable and inviting atmosphere for guests.
- Collaborated with kitchen staff to accommodate special dietary requests, resulting in positive guest feedback.
- Developed strong rapport with customers, leading to increased repeat business and personal recommendations.
- Streamlined order-taking processes by effectively communicating with both guests and kitchen staff, minimizing errors and wait times.
- Promoted upselling efforts by highlighting daily specials and suggesting complementary menu items, contributing to an increase in overall sales.
- Contributed to the hotel''s reputation for excellent service by consistently receiving positive reviews from satisfied customers.
- Kept work environments, equipment and trays clean and sanitized for guests.
- Completed ordered with speed and accuracy, maintaining exceptional service standards each day.
- Met guests' needs by delivering meals and snacks and retrieving additional items.
- Garnished completed orders and arranged foods to please customers.
- Verified accuracy and quality of orders before delivery.
- Assisted in training new waitstaff, sharing best practices to improve team performance and guest satisfaction levels.
Bar Waiter
Hotelresort Klopeinersee Marolt
06.2019 - 10.2019
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Increased bar revenue by upselling premium beverages and promoting special offers.
- Maintained a clean and organized work environment to ensure efficient service and compliance with health regulations.
- Assisted in inventory management, tracking stock levels, and ordering supplies as needed.
- Handled customer complaints professionally, resolving issues promptly to preserve guest satisfaction.
- Maintained clean and organized bar area.
- Served alcoholic and non-alcoholic beverages in bar environment.
Hotel Waiter
Hoteli Bernardin D.d.
03.2018 - 03.2019
- Enhanced guest satisfaction by providing exceptional dining experiences through attentive service and timely delivery of orders.
- Maintained clean and organized table settings, ensuring a comfortable and inviting atmosphere for guests.
- Collaborated with kitchen staff to accommodate special dietary requests, resulting in positive guest feedback.
- Developed strong rapport with customers, leading to increased repeat business and personal recommendations.
- Streamlined order-taking processes by effectively communicating with both guests and kitchen staff, minimizing errors and wait times.
- Contributed to the hotel''s reputation for excellent service by consistently receiving positive reviews from satisfied customers.
- Effectively managed multiple tasks simultaneously, such as taking orders, delivering food, and processing payments, resulting in efficient service and minimal delays for guests.
- Worked closely with event planners to create customized dining options for special occasions, ensuring a memorable experience for all attendees.
- Kept work environments, equipment and trays clean and sanitized for guests.
- Completed ordered with speed and accuracy, maintaining exceptional service standards each day.
- Verified accuracy and quality of orders before delivery.
- Asked diners about meals to assess satisfaction and collect vital feedback to improve operations.
- Maintained clean and safe work environment.
Hotel Waiter
River Advice / Avalon Ships
04.2017 - 09.2017
- Enhanced guest satisfaction by providing exceptional dining experiences through attentive service and timely delivery of orders.
- Maintained clean and organized table settings, ensuring a comfortable and inviting atmosphere for guests.
- Collaborated with kitchen staff to accommodate special dietary requests, resulting in positive guest feedback.
- Developed strong rapport with customers, leading to increased repeat business and personal recommendations.
- Streamlined order-taking processes by effectively communicating with both guests and kitchen staff, minimizing errors and wait times.
- Consistently met or exceeded performance targets, including sales goals and service times, contributing to the hotel''s overall success.
- Kept work environments, equipment and trays clean and sanitized for guests.
- Completed ordered with speed and accuracy, maintaining exceptional service standards each day.
- Answered detailed questions about menu items, contents and preparation methods to help guests make informed decisions.
- Offered knowledgeable suggestions about foods and related wine pairings to guests with discerning tastes.
- Met guests' needs by delivering meals and snacks and retrieving additional items.
- Garnished completed orders and arranged foods to please customers.
- Verified accuracy and quality of orders before delivery.
- Prepared special services for guests such as honeymoon and other romantic packages.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Shop Seller
Gosenca Style D.o.o.
09.2016 - 03.2017
- Increased customer satisfaction by providing exceptional service and product knowledge.
- Boosted sales through effective upselling and cross-selling techniques.
- Managed inventory to ensure a well-stocked store and timely fulfillment of customer orders.
- Collaborated with team members to maintain a clean, organized, and visually appealing store environment.
- Processed transactions efficiently, ensuring accurate pricing and payment handling.
- Checked incoming orders and organized new stock.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Developed strong rapport with customers and created positive impression of business.
Restaurant Waiter
Stajdohar Restavracija
09.2014 - 12.2014
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Maintained clean and organized dining areas for optimal guest experience.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
- Assisted in training new waitstaff members, contributing to a cohesive team environment.
- Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
- Answered customers' questions, recommended items, and recorded order information.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Met with chef to review daily specials and menu changes.
- Greeted new customers, discussed specials, and took drink orders.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
Bar Waiter
Gostisce Loka
05.2014 - 08.2014
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Increased bar revenue by upselling premium beverages and promoting special offers.
- Maintained a clean and organized work environment to ensure efficient service and compliance with health regulations.
- Assisted in inventory management, tracking stock levels, and ordering supplies as needed.
- Supported fellow team members during peak hours to maintain seamless operations and minimize wait times for guests.
- Maintained clean and organized bar area.
- Assisted with bartending duties during high-volume shifts.
- Anticipated guest needs and provided proactive service.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Answered customers' questions, recommended items, and recorded order information.
Soldier
Ministry Of Defense
06.2008 - 06.2013
- Improved team cohesion by conducting regular training exercises and fostering a supportive environment.
- Developed strong leadership skills through rigorous training and hands-on experience in high-pressure situations.
- Maintained physical fitness levels to meet demanding operational requirements and ensure optimal performance under challenging circumstances.
- Strengthened morale among fellow soldiers through active listening, empathy, and encouragement in difficult situations.
- Participated in joint exercises with allied forces to improve interoperability and strengthen partnerships.
- Trained in infantry tactics, weapons and medical procedures for well-rounded field support.
- Assembled, disassembled and maintained various weapons for operational readiness.
- Performed as fire team member during situational training exercises and infantry dismounted battle drills.
- Served in on-call capacity for last-minute or late-night taskings from leadership.
Education
High School Diploma -
High School of Hospitality And Tourism
Novo MestoSkills
- Relationship Management
- Front-Of-House Display Creation
- Food Spoilage Prevention
- Sales Strategy
- Quality Control
- Organization
- Attention to detail
- Team Player
- High Energy and Stamina
Accomplishments
Employee of the month
Recognition for good work
Best sales employee
Affiliations
- Sports
- Learning
- Building
- Creating
- Repearing
Timeline
Self Employed
Cviki, Denis Stajdohar S.p.
03.2021 - 10.2023
Hotel Waiter
Hotel Hochsoelden
11.2019 - 12.2019
Bar Waiter
Hotelresort Klopeinersee Marolt
06.2019 - 10.2019
Hotel Waiter
Hoteli Bernardin D.d.
03.2018 - 03.2019
Hotel Waiter
River Advice / Avalon Ships
04.2017 - 09.2017
Shop Seller
Gosenca Style D.o.o.
09.2016 - 03.2017
Restaurant Waiter
Stajdohar Restavracija
09.2014 - 12.2014
Bar Waiter
Gostisce Loka
05.2014 - 08.2014
Soldier
Ministry Of Defense
06.2008 - 06.2013
High School Diploma -
High School of Hospitality And Tourism
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