Denzel Gonzalez Rivera
Anasco
Summary
Detail-oriented retail professional with 3+ years of experience in customer service, cash handling, and inventory management. Proven ability to work in fast-paced environments, resolve conflicts, and ensure efficient operations. Bilingual (English/Spanish) with strong teamwork and organizational skills.
Overview
3
3
years of professional experience
Work History
Gasoline Station Gulf
Nashaly
09.2024 - 02.2025
- Processed cash/credit transactions with 100% accuracy, handling $1,000+ daily.
- Assisted customers with purchases, returns, and inquiries, providing excellent service.
- Maintained clean and organized checkout area, adhering to safety and compliance standards.
Mahi Mahi Restaurant & Bar
Armando
09.2023 - 07.2024
- Managed high-volume customer interactions, resolving complaints with conflict-resolution skills.
- Operated POS systems to process orders and payments efficiently.
- Trained new staff on customer service protocols and teamwork.
Breaks Restaurant & Mojito Bar
Margie
05.2022 - 08.2023
- Delivered exceptional service in a fast-paced environment, boosting repeat business.
- Collaborated with kitchen staff to ensure timely order fulfillment.
Education
Associate of Applied Science - Aeronautics & Aerospace
University of Puerto Rico
AguadillaBiology
Interamericana University of Puerto Rico
AguadillaHigh School Diploma -
Alcides Figueroa Bilingual School
Anasco, PRSkills
- Cash Handling & Point of Sale (POS) Systems
- Inventory Management & Stocking
- Customer Service & Conflict Resolution
- Bilingual (English & Spanish)
- Microsoft Office (Word, Excel, PowerPoint)
- Time Management & Teamwork
Timeline
Gasoline Station Gulf
Nashaly
09.2024 - 02.2025
Mahi Mahi Restaurant & Bar
Armando
09.2023 - 07.2024
Breaks Restaurant & Mojito Bar
Margie
05.2022 - 08.2023
Associate of Applied Science - Aeronautics & Aerospace
University of Puerto Rico
Biology
Interamericana University of Puerto Rico
High School Diploma -
Alcides Figueroa Bilingual School
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