Derek Abner Arroyo Morales
Mayagüez
Summary
Dedicated Mesero with a proven track record at Indios De Mayaguez, excelling in exceptional customer service and cash handling. Skilled in guest engagement and team collaboration, I significantly enhanced customer satisfaction and fostered repeat business through personalized service and efficient multitasking.
Overview
3
3
years of professional experience
Work History
Mesero
Indios De Mayaguez
10.2021 - 01.2025
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Cultivated warm relationships with regular customers.
Mesero
Indios De Mayaguez BSN
04.2023 - 06.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Education
No Degree - Agrimensura Y Topografía
Universidad De Puerto Rico Recinto De Mayagüez
Mayagüez, Puerto Rico05-2029
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Memory retention
- Customer service
- Menu memorization
- Team collaboration
Timeline
Mesero
Indios De Mayaguez BSN
04.2023 - 06.2024
Mesero
Indios De Mayaguez
10.2021 - 01.2025
No Degree - Agrimensura Y Topografía
Universidad De Puerto Rico Recinto De Mayagüez
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