Desirée Fierros

Answering calls and emails. Making and confirming reservations.

• Greeted and seated guests in a warm, welcoming manner
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• Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
• Maintained cleanliness and organization of the front entrance and waiting area.
• Provided menu information and answered guest inquiries about specials and ingredients.
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• Provide a brief kayaking class to ensure a safe adventure for guests.
• Leading the group through the mangrove forest to the bioluminescent lagoon.
• Orienting guests on the ecosystem
• Giving an explanation as to how and why the bioluminescence happens.
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• Educated participants on local wildlife, geography, and cultural history during excursions to Laguna Grande .

• Waitress. Answering calls and making reservations.