Desireé Pérez Cruz
Summary
An organized and motivated individual, currently pursuing a degree in Business Administration with a major in Human Resources and a Minor in Marketing. As a student, I am eager to apply my strong time management and organizational skills across diverse settings. I'm passionate about learning and excited to contribute to the company while enhancing my knowledge in HR practices. I am actively seeking entry-level opportunities where I can bring value, gain hands-on experience, and further develop my abilities in a professional environment.
Overview
2
2
years of professional experience
Work History
Business Owner
Skin Avenue Esthetics
Aguadilla
01.2024 - Current
- Established marketing strategies, such as social media campaigns, to promote the business.
- Monitored cash flow to ensure proper budgeting of resources.
- Managed inventory levels to meet customer demand while minimizing costs.
- Analyzed competitor's pricing and product offerings in order to remain competitive within the market.
- Participated in trade shows, conventions, and other events related to industry promotion.
- Updated website content regularly according to current trends within target markets.
- Investigated new technologies that could improve efficiency within the business.
- Kept records for production, inventory, income, and expenses.
- Answered customer inquiries over the phone and through email.
- Maintained an organized filing system for customer records and service requests.
- Developed strategies to increase customer satisfaction levels and loyalty.
K9 Caregiver
US Customs and Border Protection
Aguadilla
07.2022 - 07.2024
- Ensured cleanliness of kennels and other areas of the facility.
- Responsible for providing daily care to K9.
- Close communication with K9 trainer and gave feedback and observations of their conduct and energy levels.
- Maintained records of general health information of K9.
Esthetician
Eclipse Aesthetics Clinic
Puerto Rico
05.2022 - 11.2023
- Provided facial treatments such as cleansing, exfoliation, extractions, and massage.
- Assisted in the development of customized skin care regimens for clients.
- Maintained cleanliness of treatment room and equipment between appointments.
- Greeted clients upon arrival to spa and provided information about services offered.
- Conducted consultations with new clients to assess skin type and discuss desired outcomes.
- Checked supplies inventory regularly to ensure adequate stock levels at all times.
- Communicated effectively with other members of the spa team regarding client concerns.
Education
BBA - Mayor: Human Resources, Minor: Marketing
Universidad De Puerto Rico
Aguadilla,P.R12-2025
Certification - Integral Aesthetics
Universidad Interamericana
Aguadilla06-2022
Skills
- Conflict Resolution
- Bilingual Spanish-English
- Leadership
- Interpersonal Communication
- Critical Thinking
- Excellent Communication
- Written and Oral Comprehension
- Teamwork Skills
Timeline
Business Owner
Skin Avenue Esthetics
01.2024 - Current
K9 Caregiver
US Customs and Border Protection
07.2022 - 07.2024
Esthetician
Eclipse Aesthetics Clinic
05.2022 - 11.2023
BBA - Mayor: Human Resources, Minor: Marketing
Universidad De Puerto Rico
Certification - Integral Aesthetics
Universidad Interamericana
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