Devorah Santiago Loran
Manati
Summary
Highly motivated with an ability to adapt on the fly and provide exceptional customer service
Consulting professional with strong track record in delivering impactful business solutions. Adept at strategic planning, data analysis, and process improvement. Known for fostering team collaboration and adapting to evolving project needs. Brings expertise in client relations, problem-solving, and driving measurable results.
Overview
31
31
years of professional experience
Work History
Sales Consultor
Windmar Solar
06.2023 - Current
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
- Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
- Managed client relationships through regular check-ins and updates on project progress.
Car Wash Detailer
Classic Car Wash
10.2019 - 03.2020
- Responsible for the cleaning, maintenance , & inspection of rental vehicles thoroughly to assess conditions & issues
Car Attendant
Aero Diversified Services
09.2018 - 09.2019
- Performing maintenance and repair on customer vehicles
- Identifying problems with vehicles using diagnostic equipment
Chauffer Driver
USA Transportation
12.2014 - 12.2017
- Driving, collecting guests, taking reservations & guiding passengers to their destinations
- Courteous customer service & helpful suggestions for clients
- Providing assistance with luggage & personal items while maintaining safety
Maintenace Supervisor
One Source
12.1996 - 07.2004
- Responsible for the maintenance of clubhouses ensuring compliance with laws & regulations
- Supervised & lead team of housekeepers by planning & organizing their responsibilities
- Managing the training & evaluating
- Checking sites frequently & ensuring smooth operations including tracking of daily operation
Medical Records Clerk
Hospital Susoni
05.1994 - 10.1996
- Ensured HIPAA compliance by adhering to strict confidentiality guidelines when handling sensitive patient information.
- Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Scanned medical records in digital format for easy retrieval and accessibility.
Education
Chemistry -
Instituto Tecnológico Jose Genaro Montanez
Manati, PR03.2020
High School -
Fernando Callejo
Manati, PR09.2019
Skills
- Organizational Skills
- Managerial
- Fast Learner
- Leadership
- Communication skills
- Customer service
- Time management
- Relationship Management
- Team player
- Active listening
- Problem Solver
- Empathetic
- Emotional Intelligence
- Attention to detail
- Persuasion skills
- Work under pressure
- Problem-solving
Timeline
Sales Consultor
Windmar Solar
06.2023 - Current
Car Wash Detailer
Classic Car Wash
10.2019 - 03.2020
Car Attendant
Aero Diversified Services
09.2018 - 09.2019
Chauffer Driver
USA Transportation
12.2014 - 12.2017
Maintenace Supervisor
One Source
12.1996 - 07.2004
Medical Records Clerk
Hospital Susoni
05.1994 - 10.1996
High School -
Fernando Callejo
Chemistry -
Instituto Tecnológico Jose Genaro Montanez
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