Deyanira Beltran
Wilmington
Summary
Dynamic professional with a proven track record at Burger King, excelling in operations management and customer service. Skilled in training and coaching teams, enhancing productivity while maintaining high sanitation standards. Recognized for problem-solving abilities and a positive attitude, ensuring exceptional dining experiences and efficient service delivery.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Delivery Driver
Door Dash
06.2020 - 08.2025
- Delivered food orders efficiently, ensuring timely arrival and customer satisfaction.
- Navigated routes using GPS technology to optimize delivery times and reduce fuel consumption.
- Maintained vehicle cleanliness and functionality through regular inspections and basic maintenance.
- Communicated effectively with customers to confirm order details and address any concerns promptly.
- Managed multiple task simultaneously while delivering goods within specified time frames.
- Customer rating 9.95%
General Manager
Burger King
03.2014 - 08.2025
- Oversaw daily operations to ensure compliance with company standards and local regulations.
- Managed staff recruitment, training, and performance evaluations to enhance team productivity.
- Streamlined inventory management processes, reducing waste and improving supply chain efficiency.
- Product time control and sanitation of all restaurant areas
- Scheduling
- Payroll
- Provided leadership in developing a positive team environment that encourages creativity, productivity and morale.
- Performances regular maintenance checks on kitchen equipment and reported any malfunctioning items immediately.
- Counted Money and made bank deposits.
- Keep accurate records in compliance with sanitation and food service requirements.
- Estimated food and beverage consumption to determine purchasing requirements.
- Truck and Bread Orders.
- Resolve customer complaints quickly and effectively while maintaining excellent customer service standards.
Cafeteria Worker
Job Corps Center
08.2013 - 02.2014
- Prepared and served nutritious meals in compliance with health and safety standards.
- Assisted in menu planning, ensuring variety and dietary restrictions were addressed.
- Maintained cleanliness of kitchen and dining areas, adhering to sanitation guidelines.
- Collaborated with team to streamline food service processes for improved efficiency.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Restocked condiments, beverages, and utensils per expected use levels.
- Cooked food per recipe requirements in large batches for routine school breakfasts, lunches, and special events.
- Served food according to temperature, safety, and presentation guidelines.
Cashier
Staples
11.2013 - 01.2014
- Processed customer transactions efficiently using point-of-sale (POS) systems.
- Maintained accurate cash drawer to ensure financial integrity during shifts.
- Assisted customers with product inquiries, enhancing overall shopping experience.
- Collaborated with team members to manage inventory and restock shelves effectively.
- Greeted customers entering store and responded promptly to customer needs.
Education
Graduate Certificate - Culinary Arts
Job Corps Center
Wilmington, DE 02-2014
High School Diploma -
Thomas McKean High School
Wilmington, DE05-2012
Skills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Operations management
- Team player
- Training and coaching
- Dishwashing
- Sanitation practices
- Cooking
- Problem-solving
- Money handling
- Batch cooking
Certification
Servsafe Certificate exp. 2029
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Delivery Driver
Door Dash
06.2020 - 08.2025
General Manager
Burger King
03.2014 - 08.2025
Cashier
Staples
11.2013 - 01.2014
Cafeteria Worker
Job Corps Center
08.2013 - 02.2014
Graduate Certificate - Culinary Arts
Job Corps Center
High School Diploma -
Thomas McKean High School