Hi, I’m
Diego Flores Aquino
San Juan
Summary
Dynamic and professional, with a proven track record in customer service and sales honed at companies like IRSI. Exceptional multitasking skills and clear communication abilities enable thriving in high-stress environments, consistently delivering outstanding customer experiences. Engaging personality and strong teamwork abilities consistently contribute to positive outcomes and foster customer loyalty. Fluency in a foreign language brings a unique asset to any team.
Overview
9
years of professional experience
Work History
IRSI
Bartender
11.2022 - Current
Job overview
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Romaltd
Sales Associate
03.2016 - 09.2019
Job overview
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Universidad Del Sagrado CorazonSan Juan, Puerto Rico
Bachelor of Arts from International Relations
05-2027
University Overview
- Model United Nations, 2024 to Present
Skills
- Teamwork and Collaboration
- Critical Thinking
- Written Communication
- Strong multitasking
- Cultural understanding
- Cross-cultural communication
- Foreign language proficiency
Languages
Spanish
Native language
English
Proficient
C2
French
Elementary
A2
Japanese
Beginner
A1
Photography
- Developed a strong passion for photography, with experience in capturing diverse subjects.
- Achieved publication of multiple photographs in various newspapers during university studies.
Interests
International Relations
Timeline
Bartender
IRSI
11.2022 - Current
Sales Associate
Romaltd
03.2016 - 09.2019
Universidad Del Sagrado Corazon
Bachelor of Arts from International Relations
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