Summary
Overview
Work History
Education
Skills
Social Links
Languages
Timeline
Generic

Diego Gonzalez

Caguas

Summary

I’m someone who thrives in structured, detail-heavy environments where accuracy and consistency are key. I enjoy working through processes that require careful review, documentation, and follow-up—especially when it leads to timely and accurate outcomes. I’m driven by the idea of making systems more efficient, whether through organization, tracking, or problem-solving, and I’m motivated by roles where I can help ensure every claim, case, or task is handled with clarity and care.

Overview

2
2
years of professional experience

Work History

Process Improvement Associate

Banco Popular
07.2024 - Current

Key Contributions:

  • Partnered with the Regulatory Risk Testing & Monitoring team to build a scalable compliance tracker, enabling real-time visibility into completion rates, daily progress, and tester workload.
  • Developed Power BI dashboards to monitor test progress, regulatory coverage, and pending requirements across audit cycles.
  • Automated data intake from decentralized leads by building a standardized infrastructure hosted on SharePoint.
  • Created a dashboard for leadership to track ROI, demographics, and program performance by cohort, year, track, and lead.
  • Assessed current vs. future state operations, incorporating Voice of the Customer (VOC) feedback to drive design decisions.
  • Built a Power BI-based progress tracker for time-sensitive testing, helping teams stay on pace and manage resources.
  • Used Power Query and DAX to streamline reporting logic and create KPI-driven summaries for executive review.
  • Collaborated across teams to implement scalable process improvements under tight deadlines.

Software Engineer

HOLBERTON CODING SCHOOL
06.2023 - 03.2024

Notable Projects:

  • A web application that replicates the functionality of the Airbnb platform
  • Program designed to mimic the printf function in C
  • Interpreter for Monty ByteCode files


JN CPA & Advisors
02.2023 - 06.2023
  • Organized client database for smoother documentation
  • Managed Wi-fi for the employees along with IT support
  • Managed Tax Income Statements for international clients

Education

Certification - Software Engineering

Holberton Coding School
02.2024

Certification - Computer Electronics

NUC University division Tecnica
04.2023

High School Diploma -

PennFoster HighSchool
06.2021

Accounting and Information Systems

University of Puerto Rico

Skills

  • Microsoft Power BI
  • Power Query
  • Microsoft Excel (Advanced: formulas, pivot tables, conditional logic, data validation)
  • DAX (Data Analysis Expressions)
  • Python
  • C & C
  • HTML
  • JavaScript
  • MYSQL

Social Links

https://www.linkedin.com/in/diego-gonzalez, https://github.com/daggzu

Languages

English
Bilingual or Proficient (C2)
Spanish
Bilingual or Proficient (C2)

Timeline

Process Improvement Associate

Banco Popular
07.2024 - Current

Software Engineer

HOLBERTON CODING SCHOOL
06.2023 - 03.2024

JN CPA & Advisors
02.2023 - 06.2023

Certification - Computer Electronics

NUC University division Tecnica

High School Diploma -

PennFoster HighSchool

Certification - Software Engineering

Holberton Coding School

Accounting and Information Systems

University of Puerto Rico
Diego Gonzalez