DINORAH MOJICA
San Juan
Summary
Certified Dental Assistant with 28 years of expertise in chairside assisting, patient care, and office management. Proficient in supporting dental procedures, maintaining sterilization protocols, and managing patient records with precision. Renowned for delivering exceptional customer service, fostering patient satisfaction, and driving loyalty. Adept at working independently to handle clinical and administrative duties, ensuring seamless operations in busy dental practices.
Overview
28
28
years of professional experience
Work History
Dental Assistant and Office Manager
Dr. Orlando Rosa
San Juan
10.2013 - Current
- Handled phone communications with professionalism ensuring customer satisfaction.
- Scheduled appointment with SECURE CLAIM and OPEN DENTAL programs.
- Successfully assisted the dentist by performing four-handed dentistry and other chair-side duties, such as endodontics, periodontics, restorations, and extractions.
- Instructed patients on dental hygiene practices, such as proper tooth brushing and flossing techniques.
- Effectively operated FONA's digital radiography.
- Performed dental sealant treatments.
- Alginates, impressions, and dental casting.
- Performed teeth-bleaching treatments.
- Diligently cleaned instruments and work areas in accordance with sterilization and disinfectant protocols.
- Payment reconciliation.
- Administered recall system.
- Accurately recorded patient information using SECURE EMR and OPEN DENTAL.
- Worked with the CARE CREDIT financing plan.
- Handled material purchases and inventory management.
Dental Assistant
Dra. Jazmín Oliva de Cuebas
Guaynabo
01.2010 - Current
- Conducted dental cleanings and checked teeth for cracked fillings.
- Ensured thorough cleaning of instruments and work areas following sterilization and disinfectant protocol.
- Schedule and confirm appointments via MS Teams and HUB.
- Provide group and individual homecare dental orientations.
- Handled material purchases and inventory management.
Secretary
Dr. Arturo Meana
Caguas
01.2018 - 08.2019
- Handled phone communications with professionalism ensuring customer satisfaction.
- Organized appointment schedules through the SECURE CLAIM program.
- Payment reconciliation
- Administered recall system
- Documented patient information precisely using SECURE EMR.
- Prepare the patient's treatment plans.
- Confirm compatibility of services and patients across multiple health plans.
- Worked with the BRAIN HI program.
Dental Assistant
Dr. Heriberto J. Montalvo y Dra. Wilma E. Rosario
Bayamon
12.1996 - 09.2013
- Politely answered phones, and confirmed office appointments.
- Successfully assisted the dentist by performing four-handed dentistry and other chair-side duties
- Effectively operated FONA's digital radiography.
Education
Dental Assistant with Expanded Functions - Certificate Degree
Ramirez College
San Juan, PR01.1996
High School -
Escuela Vocacional Miguel Such
San Juan, PRSkills
- Fluent Communication in Spanish and English
- Effective Communication
- Ability to work under pressure
- Willingness to learn and expand knowledge
- Flexible Problem-Solving
- Effective Team Collaboration
- MS Word and MS Teams
- FONA
Timeline
Secretary
Dr. Arturo Meana
01.2018 - 08.2019
Dental Assistant and Office Manager
Dr. Orlando Rosa
10.2013 - Current
Dental Assistant
Dra. Jazmín Oliva de Cuebas
01.2010 - Current
Dental Assistant
Dr. Heriberto J. Montalvo y Dra. Wilma E. Rosario
12.1996 - 09.2013
Dental Assistant with Expanded Functions - Certificate Degree
Ramirez College
High School -
Escuela Vocacional Miguel Such
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